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Job Description Summary:

This position provides support within the OhioHealth Learning, Culture, and Belonging (LCB) department and the organization through training and education of patient care associates. He/she is also responsible for managing resources and seeking opportunities for program development, improvement, and cost savings. He/she may also serve as the subject matter expert for various project teams that require the skills of this role.

Responsibilities And Duties:

Serves as an education and development resource for OhioHealth clinical business units. Acts as liaison to match needs of clinical staff with resources from Learning, Culture, and Belonging (LCB). Facilitates centralized orientation programs. Ensures standardization of education including but not limited to orientation, annual competency assessment, regulatory requirements, and associate development. Assists in the design of education based on educational standards, evidenced based practice, and OhioHealth policy.

1. Education delivery

40%

a. Applies principles of educational processes which include the assessment, planning, implementation, and evaluation of program development and management. b. Utilizes adult learning principles in the development and facilitation of educational programs. c. Communicates the impact of educational outcomes on department leadership. d. Utilizes best practices and learning trends in program design. e. Reviews and evaluates educational content to ensure alignment with clinical evidence-based practice. f. Works with leadership to develop educational plans that align with organizational strategies and need. g. Facilitates educational programs to promote job performance, organizational outcomes, and professional development. h. Collaborates with system educators and team members to achieve the department's educational goals.

2. Project Management

20%

a. Manages projects: determines needs, adheres to allotted resources, maintains project timelines, and generates progress reports as requested. Prioritizes and delegates work of others on the team. b. Identifies the need for additional tools and resources that will enable the development of creative solutions for projects / problems. c. Provides information for leadership to negotiate and collaborate with executive sponsors and stakeholders to achieve project success. d. Adheres to educational principles and guidelines to support achievement of desired outcomes.

3. Leadership

20%

a. Actively participates on committees, councils, clinical teams, and process improvement initiatives that impact department and system initiatives. b. Supports the team in the development and growth of current programs. c. Participates in precepting new team members.

4. Communication

10%

a. Assists in differentiating between education and performance gaps. Communicates finding with appropriate unit leadership. b. Assists in assuring standardization of education by collaborating with educators across the system. c. Communicates efficiently and effectively with individuals and team members.

5. Change Management

10%

a. Facilitates and supports change through effective communication with internal team members and system educators. b. Demonstrates positive attitude toward system change.

Minimum Qualifications:

Bachelor's Degree (Required)

Additional Job Description:

SPECIALIZED KNOWLEDGE

Patient care delivery skills. Strong communication skills. Ability to assess a target audience and determine appropriate styles of communication which will be effective. Knowledge in the areas of conflict resolution and customer satisfaction. Software knowledge, e.g. MS Office.

Work Shift:

Day

Scheduled Weekly Hours :

40

Department

Learning

Join us!

Equal Employment Opportunity

OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment