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In this role you will:

+ Collaborate with digital product teams and business stakeholders to understand business strategies, needs, and challenges.

+ Leverage data from multiple platforms and sources to develop actionable insights and recommendations that enhance digital experiences and drive measurable business outcomes.

+ Lead the synthesis of industry trends and digital engagement data to identify opportunities for optimization and innovation.

+ Serve as the analytics expert on cross-functional teams for strategic digital initiatives.

+ Own and manage recurring analytical requests and reporting processes, ensuring high-quality, timely delivery.

Core Responsibilities

+ Partner with internal stakeholders to translate business requirements into analytical projects and lead them to completion.

+ Analyze end-to-end digital engagements, including user journeys and customer segmentation, to identify friction points and recommend optimizations.

+ Acquire , compile, and verify the quality of structured and unstructured data from various digital platforms.

+ Develop, maintain , and deliver dashboards, visualizations, and presentations that translate complex data into compelling, actionable stories for stakeholders, including senior management.

+ Design, execute, and analyze digital experiments (e.g., A/B, multivariate tests) to validate hypotheses, optimize digital experiences, and drive measurable business results.

+ Advocate for change by effectively communicating insights and recommendations, using creativity in data visualization and storytelling.

+ Stay updated with industry trends and emerging technologies related to data analytics, digital experience, and financial services.

+ Participate in special projects and other duties as assigned .

Qualifications

+ Minimum of seven years of relevant work experience in digital analytics, web analytics, or a related field.

+ Undergraduate degree or equivalent combination of training and experience.

+ Strong technical skills, including proficiency in SQL, Python, Tableau, and experience with AWS and Redshift.

+ Demonstrated experience in experimentation design, execution, and analysis, with a track record of driving change and delivering results through data-driven testing.

+ In-depth knowledge of web analytics, with specific experience in Adobe Analytics.

+ Demonstrated ability to bring together data from multiple platforms and perform user journey analysis, customer segmentation, and advanced analytics.

+ Excellent communication and storytelling skills, with the ability to advocate for change and influence stakeholders through data-driven insights.

+ Ability to work independently, manage multiple priorities, and own internal stakeholder relationships.

+ Financial services experience is a plus .

Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a mission—we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.