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About Us

We are a multidisciplinary electrical firm with the in-house expertise to plan, construct, install, and fully integrate a full range of electrical, control, and telecom systems. We offer a comprehensive line of innovative electrical solutions, performing work collaboratively—under one roof—to help us lower costs, increase accuracy, and promote project efficiency.

Job Summary

About Us:

Dynalectric Oregon has served the specialized electrical needs of the Pacific Northwest for over 80 years. We have consistently maintained a local and personalized focus while growing into one of the foremost electrical contractors in the state. As a multidisciplinary electrical firm, Dynalectric Oregon has the in-house expertise to plan, construct, install, and fully integrate every component related to electrical, controls, and telecommunications systems. Our ability to perform projects collaboratively - under one roof - helps lower costs, increases accuracy, and improves project communications.

For more information, please visit www.dyna-oregon.com

Job Summary:

The Desktop Support Technician's II (DST II) role is to provide a single point of contact for end users to receive support and maintenance within the organization's desktop computing environment. This includes installing, diagnosing, repairing, maintaining and upgrading all PC hardware, mobile devices and equipment to ensure optimal performance. The person will also troubleshoot problem areas (in person, by telephone, or via email) in a timely and accurate fashion and provide end-user assistance when/where required. Escalates more complex issues to a level III Tech or the IT Manager.

_\#dynor_

Essential Duties & Responsibilities

_Desktop computer support_

+ Address user tickets regarding hardware, software and networking (troubleshoot networking issues, software conflicts, hardware issues, process user moves and changes)

+ Guide users with step-by-step instructions (help create technical documentation and manuals)

+ Follow up with internal customers to ensure work stations are functional (validate the mounted drives are available, printer services are working, email is available)

+ Conduct remote troubleshooting (ask targeted questions to diagnose problems, test alternative solutions until issue is resolved, direct unresolved issues to the next level of support personnel, record technical issues and solutions in logs)

_Mobile device support_

+ Mobile phone configuration (assign phone to specific user, configure email, deploy required applications, set device security)

+ Tablet configuration (assign tablet to specific user, configure required applications, device security)

+ Mobile device management (validate devices in the system, push new applications to user devices as they become available, push application updates as needed, maintain device security)

_Asset inventory management_

+ Enter new equipment into tracking system database (receives equipment, deploys asset tag, records equipment specifications and serial numbers)

+ Retires out of date equipment securely (retires equipment from the asset database, stores equipment securely until ready for proper disposal)

+ Ensures asset recovery upon employee departure (assigned by IT Manager to recover assets in a timely fashion, determine who gets access to departed employee data, determine status of email, updates asset status in tracking system, securely stores asset for next use)

+ Audits systems for proper security software and configurations (as assigned by the IT Manager)

_Computer setup_

+ Computer imaging (use of MDT to apply the current image, using the computer naming standard, creation of the user account and accesses)

+ Software installation (install user specific software per user manager instructions)

Benefits:

+ Health & Welfare (medical, dental & vision)

+ 401(k)

+ 401(k) match

+ Paid time off

+ Paid holidays

+ Flexible spending accounts

+ Life insurance

+ Disability insurance

+ Employee assistance program

_We offer our employees a competitive salary and comprehensive benefits package and are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled_

Direct reports:

None

Qualifications

+ Associate degree preferred or relevant field or equivalent work experience.

+ 2yrs experience as a Desktop Support Technician or similar role.

+ Excellent verbal and written communication skills.

+ Experience with current Windows OS.

+ Experience with Microsoft Office, Apple IOS, Citrix, VMWare, MDM environment.

+ Experience in responding to ticket-based support system.

+ Great customer service skills.

+ Great problem-solving skills.

+ Ability to multi-task in a fast–paced work environment.

Physical Demands

The physical demands described here are representative of those that must be met by a DST II to successfully perform the essential functions of this job.

The DST II is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must be able to lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment

Office-based, in a temperature-controlled environment. Typical working hours for the DST II are generally Monday – Friday during normal business hours. Occasional travel to active construction sites in Portland and state wide. This may include adverse weather conditions.

Equal Opportunity Employer

As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled

Notice to Prospective Employees

Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companieslist open positions here (https://careers-emcorgroup.icims.com/) . Please check our available positions to confirm that a post or email is genuine.

EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR’s normal application process – it is probably fraudulent.

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**Job Locations** _US-OR-Portland_

**ID** _2026-47386_

**Company** _Dynalectric Company_

**Category** _Information Technology_

**Position Type** _Full-Time_

**Location Type** _Onsite_

**Posted Date** _1 day ago_ _(1/6/2026 5:09 PM)_