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Insurance Specialist 4

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Insurance Specialist 4

Salary

$4,099.00 - $8,044.00 Monthly

Location

Baton Rouge, LA

Job Type

Promotion

Job Number

LDI-2026-01

Department

Insurance-Commissioner of Insurance

Opening Date

01/07/2026

Closing Date

1/12/2026 11:59 PM Central

+ Description

+ Benefits

+ Questions

About this Job

Division: Office of Health, Life & Annuity/Health Forms

The Louisiana Department of Insurance is seeking anInsurance Specialist 4 to join the Office of Health, Life & Annuity/Health Forms Division. This division plays a key role in reviewing health insurance policy and form filings to ensure compliance with Louisiana insurance laws, rules, and regulations. In this position, you’ll review complex filings, research insurance laws, provide guidance to other staff, and support leadership in regulatory decision-making. If you enjoy analytical work, interpreting regulations, and contributing to the fair and effective oversight of Louisiana’s insurance market, we encourage you to apply.

The ideal candidate possesses the following competencies:

Core Competencies:

+ Demonstrating Persistence: The ability to maintain sustained effort and focus to achieve goals, especially when facing slow progress, setbacks, or obstacles.

+ Learning Actively: The ability to pursue learning, seek feedback, and integrate new knowledge to improve personal and professional performance.

+ Managing Projects: The ability to plan, implement, and close out project initiatives by coordinating people, resources, and timelines to achieve defined outcomes.

Preferred Competencies:

+ Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.

+ Demonstrating Accountability: The ability to take ownership of actions, behaviors, performance, decisions, and outcomes.

+ Displaying Professionalism: The ability to uphold workplace standards through consistent conduct, responsible communication, and consideration for others.

+ Following Policies and Procedures: The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies.

Minimum Qualifications

Six years of experience in insurance, administrative services, investigations, or law enforcement; OR

Six years of full-time work experience in any field plus three years of experience in insurance, administrative services, investigations, or law enforcement; OR

A bachelor's degree plus three years of experience in insurance, administrative services, investigations, or law enforcement; OR

An advanced degree plus two years of experience in insurance, administrative services, investigations, or law enforcement.

EXPERIENCE SUBSTITUTION:

Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

Job Specification

The official job specifications for this role, as defined by the State Civil Service, can be foundhere (https://apps01.civilservice.louisiana.gov/onestopjobinfo/DisplayJobSpec.aspx?JobCode=173270) .

Job Duties and Other Information

Job Duties:

As anInsurance Specialist 4 in the Office of Health, Life & Annuity/Health Forms Division, you will/may:

+ Review complex health insurance policy and form filings to ensure they comply with Louisiana insurance statutes, rules, and regulations.

+ Stay current on changes in insurance laws and regulatory requirements and apply that knowledge to form reviews and regulatory decisions.

+ Research and respond to advanced or complex questions from insurance companies, attorneys, and other stakeholders regarding health insurance laws and form requirements.

+ Lead and support investigations related to health insurance form filings and regulatory inquiries.

+ Serve as a lead worker by providing guidance, mentoring, and technical support to lower-level Insurance Specialists.

+ Analyze legal and regulatory information, make recommendations, and advise division leadership on health insurance form and policy issues.

+ Prepare clear, professional written correspondence explaining regulatory requirements, decisions, and next steps to interested parties.

+ Meet with division leadership, including the Insurance Manager and Deputy Commissioner, to discuss complex filings and regulatory matters.

+ Collaborate with other LDI divisions and external partners to support consistent application of insurance laws and regulations.

+ Assist with special projects, reports, and other related duties as assigned.

Position-Specific Details:

Appointment Type: Agency Wide Promotion Only

Career Progression: This position will be filled as an Insurance Specialist 4.

Compensation: The salary offered will be determined based on qualifications and experience.

Legal Statement: The LA Department of Insurance is a State As a Model Employer (SAME) agency that supports improved employment opportunities for individuals with disabilities.

How To Apply:

NO CIVIL SERVICEexam is required to be considered for this vacancy.

To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

*Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumeswill notbe accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.

Contact Information:

For further information about this vacancy, contact:

Dr. Phillip Donagriche

Louisiana Department of Insurance

Baton Rouge, LA 70804

[email protected]

Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:

Insurance Coverage More information can be found at https://info.groupbenefits.org/

Parental Leave– Up to six weeks paid parental leave

More information can be found athttps://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx

Holidays and Leave – State employees receive the following paid holidays each year:

+ New Year's Day

+ Martin Luther King, Jr. Day,

+ Mardi Gras,

+ Good Friday,

+ Memorial Day,

+ Independence Day,

+ Labor Day,

+ Veteran's Day,

+ Thanksgiving Day and Christmas Day.

***** Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):

+ Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/Your\_Retirement\_System.mp4) to give you more detailed information about their system

+ Teacher's Retirement System of Louisiana (www.trsl.org),

+ Louisiana School Employees Retirement System (www.lsers.net), among others

01

NOTE: You must be a permanent employee of the Louisiana Department of Insurance to be eligible for this position. Are you currently a permanent employee of the Louisiana Department of Insurance?

+ Yes

+ No

02

Do you have professional experience conducting regulatory compliance reviews of health insurance products (for example, reviews for compliance with state or federal insurance laws or regulations)?

+ Yes

+ No

03

If you answered “Yes” to Question 2, please describe your experience conducting regulatory compliance reviews of health insurance products. Include the types of products reviewed, the regulatory framework(s) involved, and your role in the review process. If No, please enter “N/A.”

04

CE - 26: Communicating Effectively - How well do you share information and ideas in ways that others can understand, relate to, and act on?

+ I communicate unclearly, use poor tone, and ignore the audience.

+ I share main ideas clearly and adapt to the audience when reminded.

+ I communicate clearly, listen actively, and explain complex ideas well.

+ I craft messages that connect, inspire, and drive action across audiences.

05

CE - 26: Communicating Effectively - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

06

DA - 26: Demonstrating Accountability - How well do you take responsibility for your actions, results, and performance?

+ I avoid responsibility, deliver poor work, and resist feedback.

+ I take ownership when prompted and meet basic expectations.

+ I own results, meet standards, and respond to feedback professionally.

+ I drive high performance, prevent issues, and model accountability.

07

DA - 26: Demonstrating Accountability - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

08

FPP - 26: Following Policies and Procedures - How well do you apply rules, policies, and procedures in your work?

+ I struggle to follow rules or apply policies correctly, which can lead to confusion or mistakes.

+ I follow rules with support and help correct issues, but I sometimes apply policies inconsistently.

+ I apply and explain policies accurately, adapt to routine situations, and help improve procedures.

+ I guide others in applying policies, prevent compliance issues, and improve procedures based on experience.

09

FPP - 26: Following Policies and Procedures - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

Required Question

Employer

State of Louisiana

Address

For agency contact information, please refer to

the supplemental information above.

Louisiana State Civil Service, Louisiana, 70802

Phone

(866) 783-5462

Website

http://agency.governmentjobs.com/louisiana/default.cfm

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