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Administrative Support Assistant 3

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Administrative Support Assistant 3

Salary

$41,100.80 - $60,174.40 Annually

Location

Cherokee - 51012 - Cherokee County, IA

Job Type

Full-time

Job Number

26-01753

Agency

400 Health & Human Services - State Operated Specialty Care

Opening Date

01/07/2026

Closing Date

2/8/2026 11:59 PM Central

LinkedIn Tag

#LI-POST

Point of Contact

Dawn Mentzer, [email protected]

+ Description

+ Questions

Job Description

The Iowa Department of Health and Human Services (HHS), Division of State-Operated Specialty Care, Bureau of Cherokee Mental Health Institute (CMHI) is seeking an Administrative Support Assistant 3 to join our team! This is a full-time position with a 7:30 a.m. - 4:00 p.m. schedule and opportunity for advancement, growth, and development.

This position is responsible for billing and remittances from third party payers and serves as Patient and Special Accounts representative. The Administrative Support Assistant 3 supports the operation of the facility by greeting the public and facilitating transactions in the Patient Accounts department.

Applicants will be required to complete a background check to be considered for this position.

CMHI provides active inpatient treatment to adults in need of acute psychiatric care. The facility offers several services includingindividualized treatment plans. Support for patients with special education needs to continue their education is provided, and individuals are encouraged to collaborate with staff members in formulating their own plan. Medication, group counseling, and activities therapies might be included as well. For more CMHI info: https://hhs.iowa.gov/family-community/specialty-care-facilities/cherokee-mental-health-institute

Benefits of Joining CMHI

Working for the State of Iowa comes with its perks. In addition to a competitive salary, you'll enjoy a comprehensive benefits package designed to support your well-being and professional growth.

+ Health, Dental, and Vision Coverage:Health and dental insurance packages to keep you and your family healthy at a low cost with outstanding coverage!

+ Paid Time Off:Take time to recharge with paid time off, including vacation(96 hours/year to begin, increasing with years of service), sick leave (144 hours/year), and paid holidays (9 days/year).

+ Retirement Plans:Participate in retirement plans such as IPERS (employees contribute 6.29% and the State of Iowa contributes 9.44%) as well as our Retirement Investors Club (RIC), Employer Sponsored Retirement Plan (the State of Iowa matches dollar for dollar up to $75/month).

+ Flexible Spending Accounts:Take advantage of flexible spending accounts for medical and dependent care expenses.

+ Insurance Coverage:Benefit from life insurance and free long-term disability insurance for added peace of mind.

+ Employee Assistance Program:Access resources and support through our Employee Assistance Program for personal and professional challenges.

+ Employee Discount Programs:Enjoy discounts on a variety of goods and services through our employee discount programs.

For additional information on benefits click here (https://das.iowa.gov/media/5266/download?inline) .

Click hereto see how we compare with other employers or offers by using our Total Compensation Calculator.

Cherokee Highlights

CMHI is located in Cherokee, a city of approximately 5,000 set in the beautiful Little Sioux River Valley in Northwest Iowa. Residents enjoy fishing and canoeing on the Little Sioux River which winds through town providing a backdrop to a well-developed parks and trails system. In addition, Cherokee has over 1,000 acres of land devoted to parks and outdoor activities like camping, hiking, and horseback riding. Cherokee is the home of the first accredited museum and planetarium in Iowa, Sandford Museum and Planetarium, established in 1951. Cherokee may be the smallest town in the world to have its own symphony orchestra! This 60-member orchestra has been referred to as the “best kept secret in Northwest Iowa.”

Cherokee is home to Western Iowa Tech Community College and 1 hour or less from other educational institutions including Morningside College, Northwestern College, Buena Vista University, and Dordt College. This quintessential Iowa town is 1 hour from Sioux City and 2 hours from Omaha. Check out these 10 Reasons to Move to Iowa (https://www.onlyinyourstate.com/iowa/10-reasons-move-to-ia/) .

The State of Iowa is an EEO/AA Employer

HHS values those with “lived experience” and encourages adults who were fostered as youth, foster parents, and/or parents who were in the HHS system to apply. Minorities, women, persons with disabilities and veterans are encouraged to apply (Hearing and Speech Impaired – Relay Iowa 1-800-735-2942 TDD).

E-Verify and Right to Work

The State of Iowa participates in E-Verify, a federal program that helps employers confirm the employment eligibility of all newly hired employees. Within the required timeframe, new hires will be verified through the E-Verify system to ensure authorization to work in the United States. The State of Iowa also complies with the federalRight to Worklaws, which protect employees’ rights to work without being required to join a labor organization. For more information, please visit www.e-verify.gov.

Minimum Qualification Requirements

Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:

+ Two years of full-time work experience in general office, clerical, data entry/processing, or related work.

+ A total of two years of education and/or full-time experience (as described in number one), where thirty semester hours of accredited college or university coursework in any field equals one year of full-time experience.

+ Current, continuous experience in the state executive branch that includes six months of full-time work as an Administrative Support Assistant 2 or eighteen months of full-time work as an Administrative Support Assistant 1.

For more information click on thislink to view the job description (https://das.iowa.gov/media/4906/download?inline=)

Additional Qualification Requirements

Within a period of time after hire, as determined by the appointing authority, employees in this class may be required to type at least 40 WPM net as demonstrated by the completion of a typing examination.

01

Do you understand that the answers to all of the following questions must be truthful, honest, and accurate to the best of your ability? Please read all questions and answers thoroughly and make sure you understand them completely.Ensure the answers to your questions match the information filled out on your application and the attachments you have uploaded. If the answers to your questions are inconsistent with your application information or uploaded attachments, you will be given zero points for the question.Knowingly misrepresenting the facts when submitting any information related to an application, examination, certification, appeal, or any other facet of the selection process will result in your disqualification from this application and future employment with the state of Iowa.

+ Yes - I understand and agree.

+ No

02

PLEASE READ CAREFULLY

Have you filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq?

+ No - I have NOT filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq

+ Yes - I HAVE filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq

03

Do you have two years of full-time work experience in general office, clerical, data entry/processing, or related work?

+ Yes

+ No

04

Do you have a total of two years of education and/or full-time work experience in general office, clerical, data entry/processing, or related work? Thirty semester hours of accredited college or university coursework in any field equals one year of full-time experience.

+ Yes

+ No

05

Are you a current permanent State of Iowa executive branch employee? IF YES - Do you have current, continuous experience in the state executive branch that includes six months of full-time work as an Administrative Support Assistant 2 or eighteen months of full-time work as an Administrative Support Assistant 1?

+ Yes - I am a current permanent State of Iowa executive branch employee AND have current, continuous experience in the state executive branch that includes six months of full-time work as an Administrative Support Assistant 2 or eighteen months of full-time work as an Administrative Support Assistant 1.

+ I am not a current permanent State of Iowa executive branch employee

+ I am a current permanent State of Iowa executive branch employee BUT DO NOT have current, continuous experience in the state executive branch that includes six months of full-time work as an Administrative Support Assistant 2 or eighteen months of full-time work as an Administrative Support Assistant 1

Required Question

Employer

State of Iowa

Agency

400 Health & Human Services - State Operated Specialty Care

Address

Lucas State Office Building

321 E 12th St

Des Moines, Iowa, 50319

Website

https://hhs.iowa.gov/

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