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Join Our Team as a Practice Manager in Downtown Hershey!

We're looking for an experienced healthcare professional to oversee operations at our well-loved family practice. This full-time role offers a Monday-Friday schedule, 8:00 AM to 4:30 PM, with no weekends or holidays-perfect for work-life balance!

What We're Looking For:

Clinical background as an MA, LPN, or RN

Previous practice management experience

Why You'll Love It Here:

+ Excellent location in downtown Hershey

+ Fresh Market in the building every Thursday and Friday

+ Supportive, highly experienced staff and providers

+ A practice that's truly valued by the community

What You'll Do:

Provide operational oversight for a busy family practice, collaborate with specialty staff, and handle occasional building-related issues.

Responsible for directing, supervising and coordinating staff and operations at physician offices and clinic sites in order to provide quality, cost-effective care.

Responsibilities:

+ Manages daily operations at physician offices and clinic sites and coordinates work activities. Manages schedules and call-offs. Ensures office space, supplies, equipment, and assistance are provided and maintained appropriately for medical staff and patient care.

+ Manages all functions of the financial and patient management system at physician offices.

+ Ensures compliance with all system-wide/departmental policies and procedures, including maintaining patient confidentiality, as well as compliance with requirements of appropriate regulatory agencies (i.e. OSHA, CLIA, PA Department of Health, etc.).

+ Integration of new physicians into CMI practices.

+ Monitor and meet practice specific benchmarks inclusive of point of service and scheduling (inclusive of template management for timely patient access), if applicable.

+ Works with senior management to prepare budgets and ensures operations are aligned with organizational objectives and meets performance and budget objectives.

+ Develop and maintain a patient-centric culture, centered around patient arrival and follow up activities in line with the consumerism initiatives, if applicable.

+ Recruits, hires, train, and supervises assigned personnel in satellite facilities, including responsibility for performance evaluations, merit increases, promotions, and disciplinary actions of staff.

+ Identifies and resolves work problems to ensure quality patient service.

+ Communicates effectively with senior management and physicians providing regular updates on operations.

+ Bachelors Degree + 3 years of management experience w/ 1 year healthcare experience

+ OR Associates Degree + 3 years healthcare experience and 3 years of management experience

+ OR High School Diploma + 5 years healthcare experience and 5 years of management experienceLicensure, Certifications, and Clearances:

+ Act 31 Child Abuse Reporting with renewal

+ Act 33 with renewal

+ Act 34 with renewal

+ Act 73 FBI Clearance with renewal

UPMC is an Equal Opportunity Employer/Disability/Veteran