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Purpose:

As a key member of our Medical Staff Services team, you'll play a vital role in ensuring our physicians and licensed health professionals are properly credentialed and supported throughout their tenure. You'll manage credentialing workflows, support Medical Staff committees, and provide high-level administrative assistance to senior medical leadership? All while contributing to a culture of quality, compliance, and continuous improvement.

Responsibilities:

+ Processes applications, reappointments, privilege changes, and resignations. Verifies credentials and coordinates interviews. Maintain organized, accurate files and prepare documentation for committee review. Track licensure, DEA, insurance, and certifications using automated systems. Prepare agendas; attend meetings; record and transcribe minutes.

+ Provided executive-level support to the CMIO/VP Clinical Quality & Compliance, VPMA, and Administrative Director. Manage calendars, correspondence, and confidential documentation. Assists with Hospital surveys and regulatory readiness (e.g., JC, & Department of Health), as appropriate. Maintain financial records for Med Staff and Med Educ funds. Reconcile accounts, prepare reports, and support annual audits. Collects Medical Staff Membership Dues and manages related accounts.

+ Receptionist for Department:- Serve as the welcoming face of the department. Greets Visitors- manages mail, phone communications, and supply orders

+ Prepare records for retention per policies. Support the Medical Staff Lounge and maintain maintenance of bulletin board and shared spaces. Maintain physician attendance profiles and on-call schedules. Support social functions, memorials, and recognition efforts. Coordinate speaker logistics, materials, and announcements. Assists with CME documentation and program execution. Excellent organizational skills and attention to detail. Strong verbal and written communication skills.

+ Be part of a collaborative, mission-driven team. Work closely with medical leadership and contribute to hospital-wide quality initiatives. Grow your career in a supportive environment that values precision, professionalism, and continuous learning.

+ Perform other duties as assigned.

+ High School Diploma required; completion of a medical secretarial program or equivalent.

+ Experience: Two (2) years of administrative experience in a healthcare setting preferred.

+ Experience with minute-taking, credentialing, and regulatory compliance preferred.

+ Bookkeeping and financial record-keeping experience preferred.

+ Proficiency in Microsoft Office Suite (Outlook, Excel, PowerPoint, Word).

+ Familiarity with QuickBooks and transcription preferred.Licensure, Certifications, and Clearances:

+ Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran