"Alerted.org

Job Description

• Support delivery and maintenance of existing programs, materials, tools, training, and reporting.

• Assess existing programs, materials, training, and reports to identify gaps and recommend improvements.

• Monitor the VMO Jenkins test result reports and work with DevOps partners if issues arise.

• Assist end users with ADO processes, such as creating and updating ADO boards/queries/dashboards in alignment with HNB’s standards and processes.

• Create how-to guides and instructional material to support ADO tool usage; assist in creating and delivering training resources.

• Prepare meeting materials and capture action items; follow up on assigned tasks.

• Perform UAT/verification before and after ADO changes are deployed.

• Update test region and assist with testing prior to implementation.

• Maintain SharePoint links and folders for report access, screenshots, and training resources.

• Fulfill ADO access requests, assist with ADO licenses questions, and fulfill test plan requests

• Perform other execution-focused tasks as assigned.

• Support implementation and monitoring of Value Streams, Objectives and Key Results (OKRs), and reporting governance for a business segment.

• Assist in monitoring the data dashboard; assist teams with ADO data hygiene errors.

• Participate in the design, development, and delivery of new programs, materials, training, and reporting supporting governance, workforce enablement, and tooling.

• Support implementation and monitoring of Value Streams, Objectives and Key Results (OKRs), and for segment.

Basic Qualificatio

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

The Value Management Office (VMO) Governance Analyst II is responsible for contributing to the development, support, and maintenance of VMO governance, tooling, workforce enablement, and reporting initiatives. They participate in continuous improvement efforts, monitor and report on compliance with VMO standards, policies, and processes, and participate in the delivery of training.

This role contributes to the VMO tooling/ enablement, enterprise reporting initiatives by supporting day-to-day Azure DevOps (ADO) usage, workflow management, and test-reporting activities. The Governance Analyst II also participates in continuous improvement efforts.

• 2–5 years of ADO experience; candidates with general tool management or Jira experience and Agile methodology knowledge are welcome if willing to learn ADO.

• Hybrid role: In office four days a week. · Bachelor’s degree or equivalent work experience in a similar role.

• 2–5 years of experience in a delivery role (e.g., BSA, Scrum Master, Developer).

• Preference for Azure DevOps experience; Jira or similar tool experience is acceptable with a willingness to learn ADO.

• Proficient with O365 (Word, SharePoint/ Teams, Excel, PowerPoint).

• Proficient at analyzing data and identifying themes/patterns to draw conclusions and make recommendations.

• Ability to create process maps (Visio or similar).

• Understanding of solution delivery frameworks (Agile and Waterfall).

• Strong written and verbal communication; active listening and facilitation skills.

• Strong time management and organizational skills; able to manage multiple tasks and priorities.

Preferred Qualifications

• Experience using Tableau.

• Experience using SQL to write queries.

• Experience with ServiceNow, Azure DevOps (ADO), Jira, or similar delivery management tools.

• Experience documenting standards and job aids.

• Ability to deliver training and provide relatable examples for participants.