• Epic Willow Inpatient Analyst

    Insight Global (New York, NY)


    Job Description

    Seeking an experienced Epic Willow Inpatient Analyst to support and maintain the Epic Willow Inpatient module and related pharmacy systems. This role serves as a key liaison between IT, Pharmacy, Prescribers, Nursing, and Epic. Flexibility for night/weekend work and on-call rotation is required during major implementations.

    Responsibilities:

    • Maintain in-depth knowledge of Epic Willow Inpatient, FDB, and medication dispensing systems (e.g., Pyxis, Omnicell)

    • Analyze workflows, data, and technical issues; design and maintain solutions

    • Collaborate with stakeholders to tailor systems to business needs

    • Document procedures, build/test solutions, and support training efforts

    • Provide on-call support and troubleshoot user issues

    • Review and test system changes and new releases

    • Support change management, QA, and disaster recovery processes

    • Communicate effectively across teams and contribute to meetings

     

    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

     

    Skills and Requirements

    Required:

    • 2+ years of IT implementation/support experience

    • 1+ year Epic Willow Inpatient experience

    • Strong communication, interpersonal, and problem-solving skills

    • Proficiency with SharePoint, Word, Excel, Teams, Visio, PowerPoint

    • Experience with full Epic implementation lifecycle

     

    - Bachelor’s degree