• Supervisor Business Support

    Textron (Piney Flats, TN)


    Supervisor Business Support

    Description

     

    Supervisor Business Support

     

    The Supervisor of Business Support oversees and coordinates the daily activities of the business support team to ensure efficient administrative operations and high\-quality service delivery\. This role is responsible for providing guidance to staff in areas such as office administration, document management, scheduling, and customer support\. The Supervisor ensures compliance with company policies, fosters a collaborative work environment, and serves as a liaison between business support functions and other departments, ensuring seamless communication and operational alignment\.

     

    What you’ll be doing as The Supervisor Business Support

     

    * Provide leadership and direction to the team supporting front operations conducting customer\-facing interactions and execution of administrative duties

    * Evaluate and identify opportunities within the team to enhance efficiency and optimize performance

    * Function as the key support for the GM and Director of Aftermarket Sales displaying the ability to be decisive when needed

    * Ensure key leadership \(Sr Mgr Aircraft Service, Sr Manager Prod – Comp & Aftmkt, Sr Mgr Prod Control and Prod Eng, and Human Resources Site Lead\) receives the appropriate administrative support including assisting with travel and expense reports, from team or self when needed

    * Complete and assist the team with coordination of international travel for technicians when necessary to ensure in line with company guidelines

    * Support and guide team in coordinating guest visits; independently coordinate high profile guest visits as directed by the GM and Director of Aftermarket Sales

    * Coordinate leadership meetings and events in collaboration with team

    * Ensure team manages and coordinates conference room schedules appropriately, assisting where necessary

    * Direct facilities team on room arrangements, collaborate with team to prepare space as needed

    * Oversee Administration SharePoint & Teams sites, submit passport requests for salary employees and act as delegate for passport approvals for GM and Director of Aftermarket Sales

    * Participate in GM staff meetings and peer staff meetings as needed, capturing appropriate notes, actions, and takeaways

    * Support EHS Manager with environmental and occupation reporting, data, and collection

    * Assist with supporting HR initiatives, such as school partnerships & veteran outreach programs

    * Accountable for editing and publishing internal and external communication products such as newsletters, announcements, media inquiries, and web content

    * Assist in the development of Standard Operating Procedures \(SOPs\), in support of AS9100 and FAA certification requirements

    * Ensure team is ordering and stocking office supplies and equipment as necessary

    * Other duties as required

    Qualifications

     

    * Bachelor’s degree in business administration or applicable field

    * 5\-10 years of applicable experience

    * Proficiency in Microsoft Office applications including Word, Excel, PowerPoint, Outlook, and Teams

     

    Skills You Bring To This Role

     

    * Proven ability to multitask with capability to interact across multiple functional areas with executive and senior leadership

    * Strong organizational skills and attention to detail needed

    * Strong communication and interpersonal skills

    * Strong ability to be adaptable and flexible

    * Familiar with overhead budgetary processes

    * Understanding of HR practices to support initiatives

    * Ability to anticipate issues, being a self\-starter and naturally self\- motivated, and able to work independently with little supervision/direction is preferred

     

    EEO Statement

     

    Textron is committed to providing Equal Opportunity in Employment, to all applicants and employees regardless of race, color, religion, age, national origin, military status, veteran status, disability, sex \(including pregnancy and sexual orientation\), genetic information or any other characteristic protected by law\.

     

    **Recruiting Company:** Bell Textron Inc.

    **Primary Location:** US-Tennessee-Piney Flats

    **Job Function:** Support Services

    **Schedule:** Full-time

    **Job Level:** Manager with Direct Reports

    **Job Type:** Standard

    **Shift:** First Shift

    **Relocation:** Unavailable

    **Job Posting:** 01/07/2026, 1:33:21 PM

    **Job Number:** 338240