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About the Role:

Responsible for supervising associates and managing the operational workflow of the Treasury Management Extended Account Analysis (XAA) Billing team. This team is responsible for accurate and timely client billing for Treasury Management services and ensuring departmental procedures are followed to uphold bank audit and compliance standards. Collaborates with cross-functional teams to recommend and communicate process improvements that enhance efficiency across the department.

• Provides leadership to the Treasury Management (XAA) Billing team.

+ Manages staffing responsibilities including hiring, performance planning, compensation administration, positive and corrective counseling, and associate satisfaction (with the support of a higher-level manager).

+ Assists internal customers with complex billing questions and resolves issues related to Treasury Management billing.

+ Develops and oversees project plans of diverse scope, including identification and implementation of operating efficiencies within the team.

+ Ensures quality service goals for the department are met.

+ Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes.

+ Follows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training.

+ Maintain a working knowledge of Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations as applicable to this job description.

+ May be asked to coach, mentor, or train others and teach coursework as subject matter expert.

+ Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words.

+ Takes personal initiative and is a positive example for others to emulate.

+ Embraces our vision to become “Business Bank of Choice”

+ May perform other duties as assigned.

About You:

Bachelor’s Degree or equivalent work experience.

+ 2-4 years of relevant treasury management and banking operations experience. Required

+ 2-4 years of management/supervisory experience. Required

+ Strong relationship management and operational abilities, analytical and problem solving skills, and project management skills.

+ Knowledge of treasury management products and services that result in successfully capitalizing on all opportunities to cross-sell the bank’s products.

+ Proven track record of success and skills in treasury management operations.

+ Knowledge of treasury management policies, procedures, practices and documentation.

+ Proven ability to gain cooperation of others, conducting presentations of technical information concerning specific projects/schedules.

+ Excellent written and verbal communication and presentation skills.

+ Ability to work effectively with individuals and groups across the company to manage customer relationships.

+ Proficiency with personal computers and related software packages such as Word and Excel, and other business machines.

+ Ability to train and present to small and large audiences or has the interest in learning to train and present.

The pay range for this role is $68,000 - $110,000.

The pay rate for the selected candidate is dependent upon a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, education, and geographic location. The role may be eligible for performance-based incentive compensation, and those details will be provided during the recruitment process.

**Primary Location:** Ability to work fully onsite at posted location(s).

5885 Meadows Road Suite 300 Lake Oswego OR 97035

Our Benefits:

We are proud to offer a competitive total rewards package including base wages and comprehensive benefits.

We offer eligible associates comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k)-retirement savings plan with employer match for qualifying associate contributions, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays. Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly.

Our Commitment to Diversity:

Columbia Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics. If you require an accommodation to complete the application or interview(s), please let us know by email: [email protected] .

To Staffing and Recruiting Agencies:

Our posted job opportunities are only intended for individuals seeking employment at Columbia Bank. Columbia Bank does not accept unsolicited resumes or applications from agencies and Columbia Bank will not be responsible for any fees related to unsolicited resume submissions. Staffing and recruiting agencies are not authorized to submit profiles, applications, or resumes to this site or to any Columbia Bank employee and any such submissions will be considered unsolicited unless requested directly by a member of the Talent Acquisition team.