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IT Help Desk
- Access Dubuque (Dubuque, IA)
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IT Help Desk
Sedona Staffing Services
0 Positions
ID: 53670652
Posted On 01/05/2026
Job Overview
IT Helpdesk Technician (Level 1)
Monticello, Wisconsin
Pay: **$18 – $25 per hour**
Schedule: **Monday–Friday, 6:00 AM – 2:30 PM (some overtime as needed)**
Direct Hire
We are seeking an IT Helpdesk Technician to serve as the first point of contact for employees experiencing IT issues for a local Green County area employer. This role provides Level 1 technical support and helps ensure smooth day-to-day operation of IT systems while delivering excellent customer service. This is a direct hire opportunity. Meaning, the right fir candidate will be on the hiring company’s payroll and be eligible for company provided benefits.
Responsibilities:
+ Provide Level 1 troubleshooting for IT issues
+ Support Windows systems, tablets, and PCs
+ Monitor and maintain printers
+ Set up and manage user accounts (onboarding/offboarding)
+ Perform routine system maintenance on devices
+ Assist with basic system and process improvements
Qualifications:
+ Previous IT support or helpdesk experience preferred
+ Familiarity with Windows OS and tablets
+ Basic understanding of networks and printers
+ Strong problem-solving and communication skills
+ Ability to multitask and work independently
+ Bilingual (English/Spanish) preferred
Apply Today!
If you enjoy solving problems, helping others, and growing your IT skills, we want to hear from you. Apply now to be considered—interviews are starting soon!
Email a copy of your resume to: **[email protected]**
Or text: 563-663-9119
Primary Contact
345401
Sedona Staffing
Human Resources,
563-556-3040
Phone
Phone
Phone
Fax
Email
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True
True
Job Details
Categories
Cosmetology/Massage Therapy/Spa
Customer Service
Information Technology/Telecommunications
Maintenance/Repair
Sales/Service
Technical
Location
Monticello, WI
Job Type
Employee
Full/Part
Pay/Salary
18.00
Company ID
352
Job REQ #
53670652
\# Positions
0
Start Date
20260105
End Date
20260206
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Sedona Staffing Services
About the Company
Sedona Staffing Services is a Certified Woman Owned, global staffing, recruiting, and executive search firm. We locate qualified professionals, who excel in their careers, and provide customized staffing solutions for our client companies. Nationally, we're part of NPAworldwide, a global recruiting network, whose reach allows Sedona to recruit skilled candidates for highly technical, medical, executive, or hard-to-fill positions.
In summary, Sedona specializes in finding the right fit for both job seekers and businesses.
Our customized staffing solutions help businesses reduce costs and risk, increase efficiency, and provide flexibility.
Job seekers benefit from our free services and vast employer connections that aid in their job search and placement.
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