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Description

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

**Location** : The Heart Group of Lancaster General Health - 217 Harrisburg Ave, Lancaster, PA 17603

**Hours** : 1.0 FTE (40 hours per week), Day Shift

**Summary** :

+ This position is responsible for providing service to all patients on anticoagulant medication.

**Responsibilities** :

+ Qualified individuals must have the ability with or without reasonable accommodation to perform the following duties:

+ Performs patient visit interview and assesses patient’s needs regarding upcoming visits and or procedures and any current problems with anticoagulant medication.

+ Provides patient education on medication interactions with anticoagulants as well as diet instructions and adverse reactions.

+ Relays information to cardiologist based on assessment. Pulls additional information from hospital, nursing homes and other facilities as needed.

+ Makes phone calls to communicate medication dosages and next lab tests to homebound and nursing home patients. Calls overdue patients as a reminder.

+ Answers incoming calls and assists patients with questions.

+ Utilizes all software programs necessary to document patient’s lab results, history and dosing instructions.

+ The following duties are considered secondary to the primary duties listed above:

+ Other duties as assigned.

**Qualifications** :

+ High School diploma or equivalent (Required)

+ One (1) year medical terminology experience (Required)

+ Ability to work independently (Required)

+ Ability to communicate effectively with patients, co-workers, nurse practitioners and physicians. (Required)

+ One (1) year clinical experience and or Medical Assistant degree or certificate, certification as a Certified Nursing Assistant (Preferred)

+ Bilingual (Preferred)

**Education or Equivalent Experience** :

+ H.S. Diploma/GED (Required)

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Live Your Life's Work

We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.

REQNUMBER: 300796