"Alerted.org

Working Title: Child Support Division Administrative Coordinator / Office & Admin Specialist Prin

Job Class: Office & Administrative Specialist, Principal

Agency: Children Youth & Families Dept

+ **Job ID** : 91268

+ **Location** : St. Paul

+ **Telework Eligible** : Yes

+ **Full/Part Time** : Full-Time

+ **Regular/Temporary** : Unlimited

+ **Who May Apply** : Open to all qualified job seekers. This vacancy is open for bids and for all qualified job seekers simultaneously. Bidders will be considered through 1/13/26. _Please note that to be considered a bidder, you must be a permanent, non-probationary DCYF employee in the same job classification as the position posted._

+ **Date Posted** : 01/07/2026

+ **Closing Date** : 01/21/2026

+ **Hiring Agency/Seniority Unit** : Children Youth & Families Dept / DCYF Central Office AFSCME

+ **Division/Unit** : DCYF/CSE Management

+ **Work Shift:** Day Shift

+ **Work Hours** : 8:00 am - 4:30 pm

+ **Days of Work** : Monday - Friday

+ **Travel Required** : No

+ **Salary Range:** $24.12 - $32.54 / hourly; $50,362 - $67,943 / annually

+ **Classified Status** : Classified

+ **Bargaining Unit/Union** : 206 - Clerical/AFSCME

+ **Work Area** : G

+ **FLSA Status** : Nonexempt

+ Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes

The Department of Children, Youth, and Families is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DCYF does not participate in E-Verify.

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

_*_ Telework (https://mn.gov/mmb-stat/policies/1422-telework.pdf) _(Within Minnesota or neighboring states) and flexible hours options are available._

This position exists to provide specialized technical and administrative support services to the Child Support Division (CSD) Director, Deputy Director, Program & Strategic Initiatives Director, and other supervisory and lead worker staff in the Child Support Division. In addition, this position develops and maintains methods and procedures to manage work and information flow to continually improve work process to achieve the best results for program, staff and participants. This may include developing administrative procedures, responding orally and in writing to a wide range of technical questions and reviewing and independently researching answers. Incumbents are required to know technical terminology and special software programs. This position requires advanced professional skills to conduct and continually improve work processes with awareness of immediate effects on customer satisfaction.

Responsibilities include:

+ Perform confidential and specialized administrative support duties for the CSD Director,DeputyDirector,Program &StrategicInitiativesDirector,andother supervisoryandlead worker staff in the Child Support Division.

+ Develop,produce, andevaluateworkflow proceduresandassistingsolvingmanagerialorprocedural problems.

+ Provide research and document preparation services and actas a resource for correcting problems that arise.

+ Coordinate, lead,anddirectly provide office and administrative support to CSD employees.

+ Serve as the divisions lead technical support expert, conduct research for equipment and software based on various factors to determine the divisions’ technical needs, develop budget requests for equipment,andmaintainvariousstaff lists to ensure employees have the necessary tools to complete their work.

+ CoordinatelogisticsforCSDtrainingsandpresentations.

Position Qualifications

_**To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month, day and year for each job held.**_

+ Proven office administration skills to perform a wide range of complex and confidential administrative and clerical support duties with tack and diplomacy in an executive or senior management setting.

+ Well-developed organization and prioritization skills to lead and implement a wide range of office processes, workflows, and logistics in a high-profile and diverse team-based environment.

+ Verbal and written communications skills essential to:

+ proofread documents, draft official government correspondence, constitute letters, memoranda, meeting minutes, procedures, and other materials.

+ develop presentations; answer and triage calls; and interact with all levels of state government including executive level officials, legislators and legislative staff, stakeholders, and the public.

+ Technical and database management skills for the effective use and application of:

+ Microsoft desktop software (Word, Excel, Outlook, PowerPoint, Vision, SharePoint, etc.).

+ Electronic communications tools such as TEAMS, Zoom, WebEx and other video conferencing tools.

+ Adobe and other related computer software/applications.

+ Analytical skills essential to anticipate needs, plan, and propose solutions that fall within the scope of the position.

+ Interpersonal skills necessary to diplomatically navigate, interact, and cultivate customer service relationships with a diverse body of stakeholders and decision makers.

Preferred Qualifications

+ Experience providing high-level administrative and clerical support in government setting as an executive administrative assistant supporting multiple executive and senior managers.

+ Experience in developing, coordinating, producing, and editing internal and external written organizational materials.

+ Experience in CRM systems/tools, database management, email management, and executive-level tools to support customer service, processes, and data gathering to help manage the director’s office.

+ Experience in applying project management techniques, principles, and practices to plan and prioritize work, set goals, manage deadlines, and allocate time and lead and coordinate activities of others.

+ _Knowledge of state government structure and programs centered on children, youth, and families, particularly as it pertains to programs administered by CSD to support executive-level coordination and processes; and interpret, answer, and troubleshoot inquiries concerning services and programs._

+ Variety of experiences working effectively with others from different backgrounds and cultures.

Additional Requirements

It is the policy of the Department of Children, Youth, and Families that the individual selected for this position successfully complete a background investigation prior to employment, that may include the following components:

+ Reference check

+ Criminal Background check

+ Fingerprinting check (MNJIS/CJIS)

+ Driver’s License Check

+ Personnel File Review: all current and former public sector employees

+ Additional assessment may be required during the interview process

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email [email protected] . Please indicate what assistance is needed.