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Working Title: ARMER Application Support Specialist

Job Class: Information Technology Specialist 3

Agency: Minnesota IT Services

+ **Job ID** : 89380

+ **Location** : Roseville

+ **Telework Eligible** : Yes \#LI-Hybrid

+ **Full/Part Time** : Full-Time

+ **Regular/Temporary** : Unlimited

+ **Who May Apply** : Open to all qualified job seekers

+ **Date Posted** : 01/07/2026

+ **Closing Date** : 01/13/2026

+ **Hiring Agency/Seniority Unit** : Minnesota IT Services

+ **Division/Unit** : Department of Transportation (DOT)

+ **Work Shift/Work Hours** : Day Shift

+ **Days of Work** : Monday - Friday

+ **Travel Required** : Yes - up to 5%

+ **Salary Range:** $33.38 - $54.87 / hourly; $69,697 - $114,568 / annually

+ **Job Class Option** : Application

+ **Classified Status** : Classified

+ **Bargaining Unit/Union** : 214 - MN Assoc of Professional Empl/MAPE

+ **FLSA Status** : Nonexempt

+ Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

Join the 2,800+ professionals of Minnesota IT Services (https://mn.gov/mnit/about-mnit/careers/) (MNIT) who connect Minnesotans to services that will improve their lives in government IT. This position serves our partners at the Minnesota Department of Transportation (MnDOT). MNIT MnDOT supports an agency with technology integrated into all areas of business. From business intelligence and solutions for critical transportation infrastructure to planning and operating a safe, efficient, and reliable multimodal transportation system, the team connects people and markets across Minnesota.

As an Application Support Specialist with Minnesota IT Services (MNIT) and the Department of Transportation (MnDOT), you will provide support for the Allied Radio Matrix for Emergency Response System (ARMER) services at MnDOT. You will be responsible for implementation, administration, and troubleshooting of applications and systems utilized by the ARMER infrastructure and will work in cooperation with MnDOT ARMER staff and other agencies that utilize the ARMER system, to maintain highly available services for the State of Minnesota. Get ready to dive into a role where every day brings new challenges and opportunities!

**This position requires an employee to be onsite at 1500 W Co Rd B2, Roseville, Minnesota at least 50% of the time, with some opportunity to perform work from a telework location.** Telework (https://mn.gov/mmb-stat/policies/1422-telework.pdf) for Minnesota IT Services is available on a limited basis. Employees will be required to meet current telework eligibility requirements.

Minimum Qualifications

Candidates must clearly demonstrate all of the following qualifications in their resume.** Resume tips here. (https://mn.gov/mnit/about-mnit/careers/hiringprocess.jsp) **:

This position requires a minimum of three (3) years of information technology application support services.

Experience must include:

+ Active Directory and Windows Server (2016 or newer)

+ COTS application installation in a windows network environment, and Network applications administration.

+ Network Switches, routers, and firewalls.

+ Network IP addressing and DNS, and Network connectivity and troubleshooting.

+ Network Firewall administration and configuration.

+ Demonstrated ability to communicate clearly and effectively in a manner that facilitates mutual understanding.

+ Customer-focused approach grounded in active listening, empathy, and solution-oriented problem-solving to deliver positive user experiences.

Education in Information Technology (IT) or an IT related field may substitute for experience as follows: a master’s degree for eighteen (18) months of experience; a bachelor’s degree for one (1) year; and an associate’s degree for six (6) months.

**This position requires a driver's license for occasional travel between agency-based offices.

Preferred Qualifications

+ Experience implementing integrated ARMER Applications/Databases/Servers/Configurations/Field Network components.

+ Experience troubleshooting of integrated ARMER Applications/Databases/Servers/Configurations/Field Network components.

+ Complex network design using VLANs and VRFs.

+ Knowledge of MNIT’s services, standards, and processes.

+ Experience supporting applications hosted on LINUX/UNIX operating systems.

+ Experience working with PostgreSQL or MySQL.

+ Experience working with a network that has field devices.

Additional Requirements

It is the policy of Minnesota IT Services that a successful candidate must pass all legally required checks prior to employment which may consist of the following:

+ SEMA4 Records Check (applies to current and past state employees only)

+ Criminal History Check

+ Reference Check

+ Social Security and Address Verification

+ Education Verification

+ Driver's License Record Check

+ Other legally required checks

Minnesota IT Services will not sponsor applicants for work visas, including F-1 STEM OPT extensions. All applicants must be legally authorized to work in the United States.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email [email protected] . Please indicate what assistance is needed.