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General Summary

Supervises and coordinates activities of personnel engaged in a variety of functions which may include billing, credit and collection, cashiering, insurance and inquiry functions. Establishes and implements a billing and collection system in accordance with appropriate policies

Duties and Responsibilities

Essential Functions:

+ Establishes and implements a system for the collection of delinquent accounts. Collects accounts that are not paid in full at time of discharge or at promised date.

+ Responsible for government and third party billing, as well as patient and physician billing.

+ Keeps current on all reimbursement billing procedures of third party and private insurance payers.

+ Ensures appropriate submission, billing and payment cycles. Establishes appropriate procedures for follow up on third party approvals, billing and collection on overdue accounts.

+ Implements appropriate billing and collection procedures, ensuring that all accounts receivable records are kept in accordance with established procedures.

+ Ensures that appropriate policies, procedures and regulations for maintenance of financial records are followed including information needed for government audits.

+ Evaluates appropriate policies and procedures and makes recommendations for improvement. Initiates changes as needed.

+ Approves or disapproves extension of credit. May secure assignment of benefits or may recommend other sources of credit.

+ Interviews patients or responsible individuals to arrange methods of payment or extension of credit. Secures information relative to patient's financial status, evaluates credit history and determines payment dates and/or amounts based on patient's ability to pay and hospital policies.

+ Plans, conducts and supervises assigned projects.

+ Initiates review of third party payors as appropriate, coordinating with Payor Contracting and setting up payor meetings as needed.

Common Expectations:

+ Selects, trains/orients, assigns staff, evaluates performance, prepares work schedules and initiates or makes recommendations for personnel actions.

+ Compiles data for and prepares regularly scheduled or special reports, analyses and statements

+ Maintains established policies and procedures, objectives, quality assessment and safety standards.

+ Enhances professional growth and development through participation in educational programs, current literature, inservice meetings, and workshops

+ Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.

Qualifications

Minimum Education:

+ High School Diploma or GED Required

+ Associates Degree Preferred

Work Experience:

+ 3 years Relevant experience. Required and

+ Supervisory experience. Required

Licenses:

+ Certified Patient Accounts Technician Upon Hire Preferred or

+ Certified Patient Accounts Manager Upon Hire Preferred

Benefits Offered:

Comprehensive health benefits

Flexible spending and health savings accounts

Retirement savings plan

Paid time off (PTO)

Short-term disability

Education assistance

Financial education and support, including DailyPay

Wellness and Wellbeing programs

Caregiver support via Wellthy

Childcare referral service via Wellthy

Quality of Life

Founded in 1741, the city of York is considered by many as the first capital of the United States. The Articles of Confederation were signed by the Second Continental Congress here in 1777. Its beautifully restored historic district is an architectural treasure. While York retains its farming and manufacturing heritage, at its heart York is a thriving cultural community that has attracted creative talent and innovative entrepreneurial investors from across the nation.

Life in York County offers affordable housing, options for higher education, a thriving arts and cultural community, historical attractions, parks and recreational resources, semi-professional baseball team, fine dining and more - within an easy drive of major East Coast cities.

York County residents can find local employment in healthcare, manufacturing, technology, agricultural and service sectors. (Patient population: 445,000)

WellSpan Health is an Equal Opportunity Employer. It is the policy and intention of the System to maintain consistent and equal treatment toward applicants and employees of all job classifications without regard to age, sex, race, color, religion, sexual orientation, gender identity, transgender status, national origin, ancestry, veteran status, disability, or any other legally protected characteristic.