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Auburn, NY, USA | HR | Hourly | 19.00-21.00 per hour On-Call, Flexible hours | Full Time

| 4 weeks of PTO, 8 Paid Holidays and a competitive benefits package

Many People... One Strong Community... Join Our Growing Team!

Mozaic (A Chapter of The Arc NY) is seeking a full-time DSP Training Lead. The Direct Support Professional Training Lead is responsible for developing, coordinating, and delivering high-quality training programs for DSPs to ensure compliance with organizational standards, state regulations, and best practices in supporting individuals with intellectual and developmental disabilities (IDD). This role serves as a subject matter expert and mentor, fostering a culture of continuous learning and professional development.

Key Responsibilities

+ Training Development & Delivery

+ Design and implement onboarding and ongoing training programs for DSPs, including person-centered practices, health and safety, crisis intervention, and regulatory compliance.

+ Facilitate classroom, virtual, and hands-on training sessions to enhance DSP skills and knowledge.

+ Compliance & Quality Assurance

+ Ensure all training meets state and federal requirements, accreditation standards, and organizational policies.

+ Maintain accurate training records and monitor DSP certification status.

+ Mentorship & Support

+ Serve as a resource and coach for DSPs, providing guidance on best practices and troubleshooting challenges in the field.

+ Collaborate with supervisors to identify training needs and performance gaps.

+ Program Evaluation & Improvement

+ Assess training effectiveness through feedback, observation, and performance metrics.

+ Continuously update training materials to reflect current regulations and industry trends.

Qualifications

+ Education: Associate's or Bachelor's degree in Human Services, Education, or related field preferred.

+ Experience:

+ Minimum 3 years of experience as a DSP or in a similar role within IDD services.

+ Prior experience in training, coaching, or staff development strongly preferred.

+ Skills:

+ Strong communication and presentation skills.

+ Ability to adapt training methods to diverse learning styles.

+ Proficiency in Microsoft Office and learning management systems (LMS).

Core Competencies

+ Commitment to person-centered practices.

+ Leadership and team-building skills.

+ Problem-solving and critical thinking.

+ Cultural competence and sensitivity.

Why Choose Us?

Mozaic is a not-for-profit organization based in the Finger Lakes Region, specializing in providing services and residential facilities for people with intellectual and developmental disabilities. We are a prominent advocate for supporting and improving the lives of over 2,000 individuals with disabilities in our area.

DSP Training Lead Benefits Include:

+ Work Today, Get Paid Today

+ Eligibility for Student Loan Forgiveness Program

+ Tuition Reimbursement

+ 20 Paid Vacation Days and 8 Paid Holidays

+ Medical, Dental, Vision, and Pet Insurance

+ Flexible Spending Accounts - Medical & Dependent Care

+ 403(b) Retirement Plan with Employer Match

+ Pre-Paid Legal Services

+ Employee Assistance Program & Wellness Incentives

+ Paid Comprehensive Training and Certification Programs

Apply to become a DSP Training Lead today!

Mozaic is an EEO/AA/Veteran/Disabled Employer