• HL7 Support Coordinator

    HTC Global Services Inc (Fort Myers, FL)


    HTC is seeking a junior HL7 Support Coordinator to join our team and provide technical support for HL7 clinical-lab interfaces. This role offers an excellent opportunity for a recent graduate or entry-level candidate to gain experience in healthcare IT and HL7 interface management.

    Responsibilities:

    • Serve as the primary or secondary point of contact in HL7 interfaces and triage issues, resolving the issue, or escalating the issue to other internal teams for resolution.

    • Provide technical support for HL7 interfaces, including troubleshooting and issue resolution.

    • Monitor interface performance and ensure data integrity and accuracy.

    • Collaborate with internal teams and external partners to resolve interface-related issues.

    • Document support processes, troubleshooting steps, and resolutions.

    • Participate in testing and validation of interface changes and updates.

    • Stay up-to-date on industry standards and best practices related to HL7 and healthcare interoperability.

    Requirements:

    • Bachelor's degree in Computer Science, Information Technology, Healthcare Informatics, or related field. Knowledge of HL7 standards and protocols and 1 -3 years of experience working in a professional environment.

    • Strong analytical and problem-solving skills.

    • Excellent communication and interpersonal skills.

    • Ability to work independently and as part of a team.

    • Familiarity with healthcare IT systems and terminology is a plus.

    • Eagerness to learn and develop new skills in a fast-paced environment.

    • Has a keen sense of urgency and able to adhere to tight deadlines.

     

    Exemplifies someone with focus and determination and has a track record of dedication to accomplishments in personal life and/or professional work experience.

     

    What Makes HTC A Great Place To Build Your Future

     

    HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you’ll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You’ll have long-term opportunities to grow your career and develop skills in the latest emerging technologies.

     

    At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks.

     

    Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.

     

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