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**Req ID:** 347233

NTT DATA strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a **Senior** **Transformational Client Executive Leader** to join our Health Plans team. This role is designed for a seasoned executive who can drive **measurable value creation, enterprise transformation, and long-term strategic partnerships** with leading payer organizations.

Role Overview

The Transformational Client Executive Leader is accountable for **value creation and business outcomes** , innovation, health plan transformation, and executive-level partnerships. This leader serves as a **trusted advisor** to Health Plan C-suite stakeholders and is responsible for shaping and executing a customer-centric transformation agenda powered by NTT DATA’s technology and consulting capabilities.

As the executive leader for the account, you will define and execute a **value creation scorecard** , ensure realization of targeted outcomes, and collaborate closely with client executive(s) on revenue forecasting, financial targets, service excellence, and overall client satisfaction. You will lead in partnership with global practice and delivery teams to deliver complex, multi-disciplinary solutions at scale.

Key Responsibilities

Health Plan Value Creation & Business Outcomes

+ Own and continuously refine a **Health Plan value creation roadmap** aligned to payer priorities, including medical cost containment, administrative efficiency, member experience, regulatory compliance, and growth across government and commercial lines of business

+ Partner with Health Plan executives to **identify, quantify, and realize measurable business value** , including:

+ Reduction in **Medical Loss Ratio (MLR)** through analytics, care management optimization, and value-based care enablement

+ Lower **administrative cost per member** through core platform modernization, automation, and operating model optimization

+ Improved **Star Ratings, HEDIS, CAHPS, and quality outcomes** through data-driven, digital, and member engagement solutions

+ Define clear **value hypotheses, financial impact models, and outcome KPIs** , ensuring ongoing measurement, reporting, and realization of benefits

Executive Partnership & Trusted Advisor Role

+ Serve as a **strategic advisor to Health Plan C-suite leaders** , helping shape enterprise transformation agendas across IT, operations, clinical, and digital domains

+ Lead executive-level **value reviews, QBRs, and roadmap sessions** focused on outcomes, ROI, regulatory readiness, and future-state capabilities

+ Anticipate and proactively address emerging payer challenges, including **CMS regulations, interoperability mandates, risk adjustment changes, and competitive pressures**

Innovation & Health Plan Transformation

+ Drive payer-focused innovation by leveraging **NTT DATA capabilities** across core administration modernization, data & analytics, AI, automation, cloud, and interoperability (FHIR, APIs)

+ Sponsor and incubate **proof-of-value initiatives** , including:

+ Value-based care enablement and provider collaboration

+ Member acquisition, retention, and digital engagement

+ Risk adjustment accuracy and compliance

+ Care management and utilization management optimization

+ Collaborate with internal and external partners to **co-create differentiated Health Plan solutions** that scale across lines of business

Long-Term Account Health & Growth

+ Partner with the account Client Executive to **balance near-term revenue delivery with long-term value realization and client satisfaction**

+ Proactively identify and mitigate risks to value delivery, including adoption challenges, change management gaps, or regulatory impacts

+ Build and execute **multi-year account strategies** that expand wallet share through demonstrated improvements in cost, quality, member experience, and regulatory performance

Must-Have Qualifications

+ **Proven Leadership in Large Accounts:** Minimum 10 years leading full-cycle, virtual and geographically dispersed sales organizations with **annual revenues exceeding $50M** , including P&L accountability

+ **Health Plan Expertise:** Minimum 10 years in the **health plan or payer industry** , with deep understanding of revenue models, cost and margin levers, and regulatory dynamics

+ **Executive Client Leadership:** Demonstrated success building and sustaining **C-suite relationships** and serving as a trusted advisor driving enterprise-level change

+ **IT & Digital Services Sales:** Minimum 10 years selling **IT, digital, or technology-enabled services** to healthcare clients, with a strong focus on business outcomes

+ **Strategic & Financial Acumen:** Proven experience in financial forecasting, growth strategy, and translating complex solutions into **measurable business value**

Preferred Qualifications

+ **Health Plan Transformation Experience:** Direct involvement in value-based care, regulatory compliance (CMS, HEDIS, Star Ratings), or core administration modernization initiatives

+ **Digital & Innovation Leadership:** Experience delivering analytics, automation, AI, or cloud-enabled transformation for payer organizations

+ **Multi-Line of Business Exposure:** Experience across **Commercial, Medicare Advantage, Medicaid, or specialty lines of business**

+ **Global & Cross-Functional Leadership:** Proven ability to lead multi-disciplinary teams using **onsite/offshore delivery models**

+ **Thought Leadership:** Recognized ability to influence payer strategy, deliver industry insights, and co-create innovative, market-relevant solutions

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us .

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