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System Administrator

Job ID:4404

Salary:$80512.5 - $84750 Per Year

Area of Interest:Information Technology

Division:Adult Services

Shift Type:Day

About Us:

VOALA

Helping Our Most Vulnerable Change Their Life Stories

Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans- services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at www.voala.org.

PAY RATE:$80512.50-84750 Per Year

BENEFITS:VOALA offers competitive medical, dental, vision and retirement benefits.

JOB SUMMARY AND PURPOSE

The IT System Administrator I assists the Director by maintaining the organization computer systems and networks to ensure smooth and efficient operations. Plays an integral role in managing, troubleshooting, and optimizing the IT infrastructure, providing support to end-users, and implementing security measures. Works in coordination with senior IT SysAdmin personnel.

DUTIES AND RESPONSIBILITIES

+ System Maintenance: Regularly updating and maintaining the servers, computers, and networks to ensure optimal performance.

+ Monitoring: Continually monitoring systems for performance issues, security breaches, and potential problems.

+ Troubleshooting: Diagnosing and resolving hardware, software, and network issues efficiently.

+ Security: Implementing and managing security measures to protect data and systems from cyber threats.

+ Backup and Recovery: Managing data backups and ensuring the ability to recover information in case of system failure.

+ System Upgrades: Planning and executing system upgrades and patches to keep the IT infrastructure up-to-date.

+ Documentation: Maintaining accurate records of system configurations, procedures, and changes.

+ User Support: Providing technical support and training to end-users.

+ Network Management: Ensuring reliable connectivity and managing network hardware and software.

+ Compliance: Adhering to industry standards and compliance regulations.

+ Manage and maintain all 365 user access to the domain active directory

+ Manage and maintain all Email services and servers on primisses and cloud based

+ Add and remove users from Active Directory and manage user count for billing.

+ Other duties as assigned

ESSENTIAL DUTIES

+ System Maintenance and Network Management

+ Assist CQI in automating reporting processes and developing data visualization tools

+ User Support with software applications used at VOALA (user support, passwords, hierarchy, data access, etc)

+ Repairs and Troubleshoots existing hardware systems

+ Provides support to VOALA/SCADP staff on hardware and software issues, training and technical assistance

+ Implementing and managing network security

+ Maintain network documentation and compliance records

+ Oversees 3d party technicians as needed

+ Other duties as required and may be subject to change

Qualifications

REQUIREMENTS:

+ Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications

EDUCATION:

+ Bachelor's degree in Information Technology, Computer Science, or a related field, or four years of related experience. -

+ Industry certifications such as CompTIA A+, Network+, Security+, or Microsoft Certified Systems Administrator (MCSA).

EXPERIENCE:

+ Three years- progressively responsible experience in systems administration

PREFERRED QUALIFICATIONS:

+ Experience with database and reporting applications

Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S.

If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment