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Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Manager & Counsel – Global Merchant & Network Services, Global Strategy, Operations & Performance

The General Counsel’s Organization (GCO) at American Express seeks a Director & Counsel to support the Global, Strategy, Operations & Performance (GSOP) team within Global Merchant & Network Services (GMNS). GSOP is a high-impact team focused on developing enterprise strategy, advancing network and merchant policies to align with the rapidly evolving payments industry, and enhancing operational excellence to deliver an optimal experience to various customers, including issuers, acquirers, acquiring partners, merchants, and other financial technology providers.

Role & Responsibilities:

This role will support the growth of American Express’s U.S. debit capabilities. The candidate will offer legal guidance on Amex's U.S. debit strategy and product expansion and will work closely with the network acquiring solutions, payments consulting, issuer product, and merchant services teams, to address related legal, operational, and policy matters, including development of new contract templates and program policies. In addition, the successful candidate will also provide general legal support for the global GSOP business unit by:

+ Collaborating with a team of highly skilled lawyers on diverse initiatives and complex matters, which impact network acquiring solutions, issuer products, merchant services and operations, data privacy, information security, antitrust, regulatory compliance, financial fraud, credit and merchant risk, litigation, and investigations within a rapidly evolving business and legal environment.

+ Driving consistency and awareness across a range of network and merchant policies and programs from a legal, contractual, and operational standpoint, including serving as a central “center of excellence” for colleagues within GMNS GCO across the global organization on such matters.

+ Supporting the identification and implementation of process improvement in legal and related business operations, including contract template enhancements.

+ Participating in a small team of seasoned attorneys and legal managers, offering thought leadership for cross-cutting issues and strategic projects.

+ Managing effective, cost-conscious targeted engagements of outside counsel where necessary, with a disciplined approach to budget management.

Minimum Qualifications:

+ J.D. with ability to practice law in New York.

+ 3 years of relevant work experience in a law firm and/or in-house corporate legal department focused on financial services, financial technology, merchant services, or payments.

+ Specific experience providing thoughtful and practical advice on complex business issues.

Preferred Qualifications:

+ Understanding of the U.S. debit routing, processing, and acquiring infrastructure.

+ Analytical thinking, problem-solving, and project management skills.

+ Ability to identify and manage legal, compliance, and business risks, and create innovative solutions.

+ Clear and persuasive communicator, both written and verbal, with exceptional interpersonal and teamwork abilities.

+ Experience with drafting and negotiating standard agreements, providing practical guidance, building credibility with stakeholders, and organizing sensitive documentation.

+ Effective collaborator with cross-functional teams, consistently meeting deadlines while prioritizing multiple demands and maintaining attention to detail.

+ Displays enthusiasm for learning, strong work ethic, and dedication.

+ Eager to deepen knowledge of business operations within the evolving American Express Global Merchant and Network organization.

Qualifications

Salary Range: $123,000.00 to $215,250.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

+ Competitive base salaries

+ Bonus incentives

+ 6% Company Match on retirement savings plan

+ Free financial coaching and financial well-being support

+ Comprehensive medical, dental, vision, life insurance, and disability benefits

+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

+ Free and confidential counseling support through our Healthy Minds program

+ Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers - Click to view the “ Know Your Rights ” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

**Job:** Legal

**Primary Location:** US-New York

**Schedule** Full-time

**Req ID:** 25022883