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The Director of Operations ensures operations teams are deploying company services to our client populations safely and in an on-time capacity. Helping our drivers and driving assistants be successful in their daily job requirements is of paramount importance. Coordinating routes, solving shortage issues, working with other departments and placing customer needs first are of paramount importance to this role.

Position Summary:

The Regional Director of Operations is a key leadership role responsible for overseeing and enhancing the operational efficiency and effectiveness of Beacon Mobility's transportation services within the New York region.

This individual will drive operational excellence, ensure compliance with industry standards, and foster a culture of safety, customer service, and continuous improvement.

Key Responsibilities:

• Operational Leadership:

• Oversee daily operations across multiple locations within the region to ensure high standards of service delivery. ○ Develop and implement operational strategies to enhance efficiency, productivity, and customer satisfaction. ○ Monitor key performance indicators (KPIs) and take corrective actions to achieve operational targets.

• Safety and Compliance: ○ Ensure all operations comply with federal, state, and local regulations, as well as company policies. ○ Promote a safety-first culture by implementing and overseeing safety programs, training, and regular audits.

• Financial Management: ○ Prepare and manage the regional budget, ensuring cost-effective operations while meeting financial goals. ○ Analyze financial reports and operational data to identify trends, opportunities, and areas for improvement.

• Team Development: ○ Lead, mentor, and develop a high-performing team of operations managers and staff.

• Foster a collaborative and inclusive work environment that encourages professional growth and development.

• Customer Relations: ○ Build and maintain strong relationships with clients, stakeholders, and partners to ensure satisfaction and address any concerns. ○ Work closely with the sales and marketing teams to support business development initiatives and expand service offerings.

• Continuous Improvement: ○ Identify and implement best practices and innovative solutions to enhance operational processes and service delivery. ○ Lead initiatives to improve technology, systems, and workflows for better efficiency and effectiveness.

Qualifications:

• Bachelor’s degree in Business Administration, Transportation Management, or a related field; MBA or advanced degree preferred.● Minimum of 7-10 years of experience in operations management, preferably within the transportation or logistics industry.● Proven track record of successfully managing multi-site operations and leading large teams.● Strong knowledge of transportation regulations, safety standards, and best practices.● Excellent leadership, communication, and interpersonal skills.● Ability to analyze complex data, develop strategies, and execute plans effectively.● Proficiency in using transportation management systems (TMS) and other relevant software.

Compensation: $130,000 - $150,000 per year, depending on experienceBonus: 10% annual bonus

Beacon Mobility is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Beacon Mobility makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Beacon Mobility is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Beacon Mobility makes hiring decisions based solely on qualifications, merit, and business needs at the time .