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Description

The Technology, AI, and Analytics (TAA) team within AWS Marketing is responsible for powering our vision to become the best B2B marketing organization by using technology to improve customer and marketer experience. We are looking for an experienced Senior Technical Program Manager (TPM) to lead cross-functional technical programs that deliver significant business impact for AWS customers and marketers. In this role, you will drive large-scale initiatives across multiple teams, influence senior leadership, and help define both business strategies and goals for those strategic initiatives. You will also play a key role in defining the technical direction of critical technology that AWS Marketing teams deliver. The role demands strong program and stakeholder management expertise to coordinate multiple workstreams. It also requires both domain expertise in marketing technologies and strong technical depth to balance immediate activation needs and long-term architectural decisions.

Key job responsibilities

Owns and manages the lifecycle of large high impact cross-functional technology initiatives across multiple teams and organizations. Work is strategic and tactical.

Develop comprehensive program plans with clear milestones, goals, dependencies, critical paths, and risk mitigation strategies

Help define, align and map customer needs and business strategies for product and technology decisions.

Drive technical decision-making processes and help Resolve technical architectural or engineering ambiguity

resolve cross-team dependencies and conflicts

Communicate program status, risks, and mitigation plans to senior leadership and stakeholders

Influence product strategy and roadmaps based on technical constraints and opportunities

Partner with engineering leaders to define technical solutions that meet business requirements

Identify and remove obstacles to program execution through creative problem-solving

Lead post-mortems and drive continuous improvement initiatives

Basic Qualifications

- 6+ years of technical program management working directly with software engineering teams experience

- Bachelor's degree in engineering, computer science or equivalent

- Experience in project management disciplines including scope, schedule, budget, quality, along with risk and critical path management

- Experience managing technical programs across cross-functional teams, building processes and coordinating release schedules

- Experience leading highly technical programs involving infrastructure, complex systems, systems engineering

Preferred Qualifications

- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

- Knowledge of Marketing Technologies and Strategies (ABM, Personalization, Customer Journeys, Campaign Management, and others)

- Experience with cloud computing platforms, distributed systems, and AI

- Experience with Agile, Scrum, and other software development methodologies. Project Management Professional (PMP) or similar certification

- Master’s degree in Computer Science, Engineering, or MBA

- Experience using metrics to drive program improvements leveraging strong data analysis skills

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.