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Our client, a leader in higher education, is seeking a dedicated and compassionate Financial Aid Call Representative-Higher Education to join their team. As a Financial Aid Call Representative-Higher Education, you will be an essential part of the Office of Financial Aid supporting students and families. The ideal candidate will demonstrate excellent communication skills, patience, and a proactive attitude, which will align successfully within the organization.

**Job Title:** Financial Aid Call Representative-Higher Education

**Location:** New York, NY 10003

**Pay Range:** $28-32hr

Duration 4 months ( January 26** **th** **2026 thru May 8** **th** **2026)

Monday - Friday except holidays, 9:45am - 4:15pm

(6.5 hours minus 1 hour lunch=5.5 hours per day )

What's the Job?

+ Provide phone coverage for the Office of Financial Aid, assisting students and parents with inquiries.

+ Respond to student and parent questions, documenting interactions thoroughly using Servicelink's portal.

+ Help students and families navigate Student Center regarding To Do list items or holds impacting financial aid and disbursement.

+ Assist families in navigating the Federal Government's Studentaid.gov website to apply for federal financial aid.

+ Coordinate with other offices to ensure students receive accurate and timely responses to their financial aid questions.

What's Needed?

+ Strong communication and interpersonal skills to effectively assist students and families.

+ Ability to follow FERPA guidelines to ensure the security and confidentiality of student information.

+ Reliable attendance and punctuality to maintain consistent support for the office.

+ Flexibility and professionalism in handling diverse inquiries and situations.

+ Willingness to learn and adapt, with training provided for specific systems and procedures.

What's in it for me?

+ Opportunity to work in a dynamic and supportive higher education environment.

+ Training provided to enhance your skills and knowledge in financial aid processes.

+ Engage in meaningful work that directly supports students' educational journeys.

+ Collaborate with a diverse team committed to excellence and student success.

+ Potential for future growth and development within the organization.

Upon completion of waiting period, consultants are eligible for:

+ Medical and Prescription Drug Plans

+ Dental Plan

+ Vision Plan

+ Health Savings Account

+ Health Flexible Spending Account

+ Dependent Care Flexible Spending Account

+ Supplemental Life Insurance

+ Short Term and Long Term Disability Insurance

+ Business Travel Insurance

+ 401(k), Plus Match

+ Weekly Pay

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

_ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _–_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.