• Customer Service Representative

    Adecco US, Inc. (Marietta, GA)


    Adecco is assisting a local client recruiting for Customer Service Representative opportunities in Marietta, GA. This is an excellent opportunity to join a winning culture and get your foot in the door with a company that values fast-paced innovation and endless career advancement opportunities. If Customer Service Representative sounds like something you would be interested in, and you meet the qualifications listed below, apply now!

    Responsibilities for a Customer Service Representative include but are not limited to:

    Assist customers, business partners, and drivers via telephone and email to ensure outstanding service delivery.

     

    Diagnose, assess, and resolve customer complaints and delivery issues in a professional manner.

     

    Monitor the progress of delivery routes while scanning haul-away pods and verifying stamps for accuracy.

     

    Process changes or cancellations to delivery orders and manage documentation using Microsoft Office programs.

    Candidates for Customer Service Representative must meet the following requirements to be considered:

    Proficiency with Microsoft Office programs including MS Project, Word, Excel, and PowerPoint.

     

    High school diploma or equivalent and preferably 1 year of related experience within a call center environment.

     

    Strong multitasking and organizational skills with the ability to thrive and deliver solutions under pressure.

     

    Exceptional customer service skills and the ability to satisfactorily resolve complex problems.

     

    What's in this Customer Service Representative position for you?

     

    Pay: $19.00/hr

     

    Shift: Monday-Friday 8A-5P with Saturday flexibility if needed

     

    Weekly paycheck

     

    Dedicated Onboarding Specialist and Recruiter

     

    Access to Adeccos Aspire Academy with thousands of free upskilling courses

     

    This Customer Service Representative is being recruited for by one of our Centralized Delivery Team and not your local Branch. For instant consideration for this Customer Service Representative position and other opportunities with Adecco in Marietta, GA, apply today!

     

    **Pay Details:** $19.00 per hour

     

    Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

     

    Equal Opportunity Employer/Veterans/Disabled

     

    Military connected talent encouraged to apply

     

    To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy

    The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

    + The California Fair Chance Act

    + Los Angeles City Fair Chance Ordinance

    + Los Angeles County Fair Chance Ordinance for Employers

    + San Francisco Fair Chance Ordinance

    **Massachusetts Candidates Only:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.