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General information

**Ref #** 21444

**Remote?** No

Ally and Your Career

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Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?

The Opportunity

Are you the go-to car expert among your friends? Do you live and breathe automotive details, and love diving deep into what makes every vehicle unique? If you’re passionate about cars and thrive on uncovering the real story behind every ride, we want you on our team!

Join us as an Auto Dealer Fraud Investigator and put your automotive expertise to work in a role where every day brings a new challenge. You’ll play a key part in our Consumer Asset Management Deficiency Recovery operations, investigating discrepancies in vehicle collateral and factory-installed options for charged-off accounts. If you love analyzing VIN data, dealer documentation, and valuation tools—and you’re ready to make a real impact—this is the perfect opportunity to turn your passion into a career. This is a mid-level individual contributor role that requires strong automotive knowledge, excellent analytical skills, and comfort working with dealer documentation, VIN data, and valuation tools.

Bring your sharp eye for detail, analytical mindset, and deep car knowledge, and help us protect our dealer relationships while driving results. If you’re ready to take your automotive obsession to the next level, apply today!

The Work Itself

* Review vehicle documentation to validate trim levels, factory-installed options, and packages against dealer-reported information

* Analyze VIN data and compare against Dealer bookout valuations and option sheets and/or valuation and vehicle data tools

* Identify discrepancies related to misrepresented options, incorrect trims, or missing equipment

* Document findings clearly and concisely to support internal decision-making and dealer follow-up

* Partner with internal teams (sales, risk, operations, compliance) to resolve vehicle content discrepancies

* Support dispute resolution by providing evidence-based analysis

* Maintain accuracy and consistency while working within defined service-level timelines

* Contribute to process improvements related to vehicle verification and collateral quality

The Skills You Bring

* Experience in dealership operations (parts, sales, service writing, or technician), vehicle inspection/appraisal, or auto finance collateral review required

* Strong automotive knowledge, including trims, option packages, model-year variations, and VIN decoding required

* Experience with tools such as Black Book, Kelley Blue Book, J.D. Power, Cox Automotive products, Experian Automotive, or similar strongly preferred

* Background in arbitration, audits, post-sale disputes, or risk operations

* Exposure to auto finance, leasing, or lender-side operations

* Skilled in using data analytics tools (SQL, Python, PowerBI/Tableau) for quality assurance and process improvement

* High attention to detail with strong written documentation and communication skills.

* Comfortable making judgment calls and supporting decisions with data

How We'll Have Your Back

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Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. But Ally’s total compensation - or total rewards - extends beyond your paycheck and is designed to support and enrich your personal and professional life, including:

* Time Away: competitive holiday and flexible paid-time-off, including time off for volunteering and voting.

* Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan and 529 educational assistance programs, tuition reimbursement, and other financial well-being programs.

* Supporting your Health & Well-being: flexible health and insurance options including dental and vision, pre-tax Health Savings Account with employer contributions and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.

* Building a Family: adoption, surrogacy, and fertility support as well as parental and caregiver leave, back-up child and adult/elder day care program and childcare discounts.

* Work-Life Integration: other benefits including LifeMatters® Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.

Who We Are:

Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com.

Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.

Where permitted by applicable law, must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered, if not currently employed by Ally.

We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at [email protected]. Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.

_Base Pay Range:_

An individual's position in the range is determined by the scope and responsibilities of the role, work experience, education, certification(s), training, and additional qualifications. We review internal pay, the competitive market, and business environment prior to extending an offer.

**Emerging:** 47840

**Experienced:** 61250

**Expert:** 75000

Incentive Compensation: This position is eligible to participate in our annual incentive plan