• Medical Office Assistant

    TEKsystems (Fort Wayne, IN)


    Description

    M-F, on site, 8:00am-5:00pm

    Job Description:

    - Answer and direct incoming calls via the central phone system.

     

    - Report technical issues (phone system, iPads, printers, etc.) in the lobby to the appropriate IT personnel.

     

    - Greet visitors courteously and guide them to the correct PHP personnel.

     

    - Ensure visitor compliance with sign-in/sign-out procedures.

     

    - Notify Facilities & Office Services Manager or HR about suspicious or uncooperative visitors; contact authorities if necessary.

     

    - Retrieve incoming faxes and route them electronically to the correct personnel promptly.

     

    - Accept and sign for packages/mail and notify recipients in a timely manner.

     

    - Check overnight drop box daily or as business needs require.

     

    - Prepare for onsite meetings (e.g., signage, name tags, cleaning requests).

     

    - Maintain lobby cleanliness and order at all times.

     

    - Assist with scheduling package pickups as needed.

     

    - Accept premium payments (check or money order) and print receipts.

     

    - Ensure checks are delivered to the correct location by coordinating with Office Services.

     

    - Provide administrative support to Office Services and other departments as directed.

     

    - Conduct audits of scanned documents for image quality, correct indexing, and proper application placement.

     

    - Research and update returned mail with accurate member information per guidelines.

     

    - Contact employer groups/members on the National Change of Address list to update contact details.

     

    - Act as liaison with vending machine vendor to resolve issues.

     

    - Maintain and update process guidelines/policies for the lobby/front desk using standard office programs.

     

    - Sort and process incoming mail when assigned.

     

    - Participate in quality management activities at company and departmental levels.

     

    Job Type & Location

     

    This is a Contract position based out of Fort Wayne, IN.

    Pay and Benefits

    The pay range for this position is $18.00 - $18.00/hr.

     

    Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

     

    Workplace Type

     

    This is a fully onsite position in Fort Wayne,IN.

     

    Application Deadline

     

    This position is anticipated to close on Jan 16, 2026.

    h4>About TEKsystems:

    We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

     

    The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

    About TEKsystems and TEKsystems Global Services

    We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

     

    The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.