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Description

System Configuration & Administration ● Configure WFM scheduling rules, compliance engines, timeclock policies, and role-based permissions for multi-state operations ● Assist with new restaurant location setups, deploying standardized configuration templates while accommodating local compliance requirements ● Manage user provisioning workflows, security roles, and permission structures for 280+ managers and 6,000+ hourly team members ● Partner with Legal and People teams to translate policy changes into system configuration requirements Integration Support & Troubleshooting ● Monitor HRIS-to-WFM bi-directional integration health, proactively identifying sync failures and data quality issues ● Document error patterns and build runbooks for recurring issues to enable faster resolution and knowledge transfer ● Assist with testing and validating data transformations during system updates, patches, and new integration deployments Reporting & Analysis ● Build custom WFM reports and dashboards for Operations (labor forecasting), Finance (labor cost analysis), and People (compliance monitoring) stakeholders ● Respond to ad hoc business questions with data analysis that provides actionable insights (e.g., schedule adherence patterns, overtime trends, break compliance) ● Support weekly payroll reconciliation by validating time/attendance data against business rules and identifying anomalies ● Enhance weekly/monthly compliance dashboards tracking Fair Workweek metrics, meal/rest break compliance, and predictability pay exposure Process Improvement & Documentation ● Participate in identifying opportunities to streamline WFM processes and reduce manual workarounds ● Maintain comprehensive system documentation including configuration standards, troubleshooting guides, and business process workflows ● Contribute to knowledge base articles and training materials for end users

Skills

Sql, Support, Business systems analysis

Top Skills Details

Sql,Support,Business systems analysis

Additional Skills & Qualifications

• Minimum 5 years hands-on Legion WFM or similar enterprise WFM platform experience (UKG Pro WFM, Workday Time, ADP) ● Proven configuration expertise: scheduling logic, compliance rules, user access, workflows ● Integration experience: API troubleshooting, middleware platforms (Workato preferred), data validation ● Multi-state compliance knowledge: Fair Workweek and compliance laws ● Advanced Excel/Sheets, SQL for data validation and reporting ● QSR/retail/hourly workforce experience strongly preferred ● Excellent communication and documentation skills, with a service-oriented mindset

Experience Level

Intermediate Level

Job Type & Location

This is a Contract position based out of Los Angeles, CA.

Pay and Benefits

The pay range for this position is $45.00 - $45.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Los Angeles,CA.

Application Deadline

This position is anticipated to close on Jan 21, 2026.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.