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Description

Under general direction, manages an independent information technology work group or serves as a project lead on information technology projects within the Health Services Information Technology Unit; supervises subordinate professional and technical staff, and performs related work as required.

Distinguishing Characteristics

Incumbents in this class are distinguished from the Health Services Information Technology Manager as this class is responsible for smaller work groups of lower complexity based on several factors including: size of budget; number and complexity of applications being run and supported; and variety of platforms and their interconnections within the organization. Work is accomplished within a broad framework with sole authority and responsibility in a given functional area or service. Incumbents must exercise creative ability, resourcefulness and judgment in the analysis and solution of complex problems.

Incumbents normally report to a Manager, but may report to an Assistant Health Services Information Technology Director.

Minimum Qualifications

Education: Possession of a Bachelor's Degree from an accredited college or university with a major in Computer Science, Medical Informatics, Healthcare Administration, Health Sciences, Business Administration, Public Administration, Engineering, or a closely related field.

Experience: Three (3) years of full-time, or its equivalent, experience as a manager, supervisor, or project lead in an information technology environment having responsibility for one or more of the following areas: application support, development/programming, data analysis and report development, systems analysis, technical support and/or network or server administration, at least two (2) years of which was in a health care information systems environment.

Substitution for Experience: Possession of a Master's Degree from an accredited college or university with a major in one of the fields noted above may be substituted for one (1) year of the required experience.

Substitution for Education:

One (1) additional year of qualifying experience noted above may be substituted for the required academic major; OR

Additional qualifying experience may be substituted for the required education on a year-for-year basis, up to a maximum of two years; OR

Possession of professional technical certifications can substitute for up to a maximum of two (2) years of the required education. Each of the following current and valid certifications can be substituted for six (6) months of required education:

Any of the following Epic certifications: Ambulatory, Tapestry, Epic Resolute Hospital Billing, Epic Care Everywhere, Health Information Management, Prelude (Grand Central), EpicCare Inpatient (ClinDoc), Epic Client Systems Administrator/Manager (ECSM), or Operational Database Administrator

Certified Associate in Healthcare Information and Management Systems (CAHIMS)

Health Level 7 (HL7) certification

VMWare Certified Professional (VCP), VMWare Certified Advanced Professional (VCAP), VMWare Certified Design Expert (VCDX)

Cisco Certified Network Professional (CCNP), Cisco Certified Internetwork Expert (CCIE)

Certification: May be required to obtain and maintain vendor specific certifications on applications supported. The incumbent will be required to obtain the certification requested within 6 months of notification from their supervisor.

Knowledge, Skills, and Abilities

Knowledge of:

Principles of healthcare administration and health plan operations

Principles of leadership, management, supervision, training and performance evaluation

Budget development and management

Information systems principles and their applications in a health services environment

Methods and techniques used to develop, test, and implement systems

Understanding of information systems design, implementation and management strategies

Project and change management

Skill in:

Analytical and problem solving

Verbal and written communication

Ability to:

Supervise, review, and coordinate the work of subordinate professional and technical personnel

Select, train, and evaluate staff

Analyze business requirements and make recommendations on appropriate system solutions

Communicate clearly and concisely, both orally and in writing

Respond to escalated requests and inquiries from system users

Establish and maintain effective working relationship with others

Provide and promote excellence in customer service for internal and external customers

Acknowledge and respect cultural and linguistic differences of the County's diverse population

Typical Tasks

MANAGEMENT RESPONSIBILITIES:

Leads, supervises, coordinates and participates in the operational activities for an assigned information systems work group, which may include application development, application support, end user support and training, server administration, or systems security

Selects, trains, motivates and evaluates information technology personnel

Plans, prioritizes, assigns and reviews the work of staff responsible for developing, implementing and maintaining hardware and software applications, and providing non-technical support to system users

Analyzes information systems requirements and designs and implements processes and/or improvements that promote increased efficiency and effectiveness; identifies resource needs, drafts or updates system documentation; coordinates and provides user training as appropriate; and allocates resources accordingly

Provides technical leadership and direction in all phases of software and hardware selection, product development, implementation, testing and support

Manages assigned projects and budgets; monitors project and budget performance and compliance with applicable specifications, rules, regulations and laws related to information systems analysis; and ensures quality and timeliness of work performed

Conducts research on new and evolving computer technologies and recommends systems and improvements for the Department; prepared analytical and statistical reports

Guides the development of new or enhanced HSD systems, policies and practices

Participates in the development of policies and procedures; monitors work activities to ensure compliance with established policies and procedures; and makes recommendations for changes to existing standards and procedures

Additionally, when assigned to CCHP:

Supports Epic Tapestry module and creates claim rules, member co-pay and deductible set-up, plan set-up, benefit set-up, and provider set-up and works collaboratively to program computers to comply with rules

Manages the Performance Management Unit and advises the CEO of business and policy issues and decisions relating to health care systems management

Prepares and analyzes reports as requested by the CEO and COO to assist in future planning for the Health Plan

Skills

Supervision, Support, Epic

Top Skills Details

Supervision,Support,Epic

Additional Skills & Qualifications

This is a contrat to hire role

Experience Level

Expert Level

Job Type & Location

This is a Contract position based out of Martinez, CA.

Pay and Benefits

The pay range for this position is $80.00 - $85.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Martinez,CA.

Application Deadline

This position is anticipated to close on Jan 21, 2026.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.