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Global Supervisory Management is responsible for the supervision of investment sales activities in Chase Wealth Management, JPMorgan Securities and JPMorgan Private Bank. Supervisory Management is a dedicated business aligned team whose main responsibility is to help the business manage its regulatory obligations, operational risk and supervisory requirements. The team has been established to meet the increased regulatory expectation that the business is responsible for and to align with global best practice within each Line of Business.

Are you passionate about quality assurance and process improvement in financial services? Join our Strategy & Execution Team and play a key role in supporting large-scale, complex projects that shape the future of Global Supervisory Management. As a Senior Testing Analyst, you'll become a subject matter expert in business processes and system functionality, ensuring our technology and project initiatives meet the highest standards. This is your opportunity to collaborate with cross-functional teams, drive operational efficiencies, and deliver impactful results. Be part of a team that values innovation, expertise, and continuous improvement.

As a Supervision Testing Associate in the Strategy & Execution Team, you support Global Supervisory Management by ensuring the highest quality standards for technology and project initiatives. You partner with business and technology teams, drive automation in testing, and provide valuable insights through analysis and reporting. Together, we deliver solutions that enhance operational efficiency and regulatory compliance. You will have the opportunity to grow your expertise and contribute to a culture of excellence.

Job Responsibilities

+ Partner with project managers, business, and technology teams to build requirements and document use cases

+ Prioritize testing activities in a fast-paced, high-pressure environment

+ Create and maintain testing plans, following up on open items with stakeholders

+ Develop and drive automation of testing to improve product quality and effectiveness

+ Produce high-level summaries, presentations, and metrics for senior management

+ Work independently while keeping management informed of progress and issues

+ Lead or participate in meetings with management and project sponsors to discuss strategy

+ Serve as a business application owner and subject matter expert for supervision models and systems

+ Report metrics and track status for ongoing projects

+ Gather requirements and plan functional and regression automated testing for key applications

+ Triage, troubleshoot, and analyze complex issues and failures

Required Qualifications, Capabilities, and Skills

+ Bachelor's degree

+ 3 years of experience in financial services, controls, or risk management

+ 3 years of experience in data analytics or a technical skillset

+ Proficiency in automated testing development methods

+ Proficiency in MS Office Suite, especially PowerPoint and Excel, with ability to create presentation materials

+ Ability to manage multiple priorities concurrently

+ Strong sense of urgency in responding to escalating issues and changing priorities

+ Excellent interpersonal and communication skills

+ Hands-on experience with project management methodologies, including Waterfall and Agile

+ Ability to work in a fast-paced environment, meet tight deadlines, and organize/prioritize work

+ Strong understanding of user acceptance testing protocols, including automation software and methodologies

Preferred Qualifications, Capabilities, and Skills

+ Prior experience supporting trading desks, trading applications, and trading controls

+ Strong knowledge of investment products, including equities, fixed income, and derivatives

+ Understanding of the complex regulatory environment in investments

+ Experience with flow from account opening to trading to post-trade monitoring

+ Experience producing management oversight reporting and ad-hoc analysis

+ Experience driving process improvements through root-cause analysis

+ Experience collaborating with cross-functional teams

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans