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Occupational Safety and Workers' Compensation Analyst

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Occupational Safety and Workers' Compensation Analyst

Salary

$74,776.00 - $78,707.20 Annually

Location

Toledo, OH

Job Type

Full-Time

Job Number

2025-00332

Department

Human Resources

Division

Benefits, Training, and Worker's Compensation

Opening Date

01/08/2026

Closing Date

1/29/2026 11:59 PM Eastern

+ Description

+ Benefits

+ Questions

Description

POSITION SUMMARY:

This Workers’ Compensation Analyst is responsible for administering processes, data management, customer service, and problem-solving to maintain data integrity and compliance for the City’s workers' compensation program.

ESSENTIAL JOB FUNCTIONS:

+ Coordinates a variety of administrative activities related to workers’ compensation and safety issues and works with the divisions to analyze and resolve BWC and safety issues.

+ Weekly reporting and contact with the divisions on new claims, and existing work statuses (off work, restricted duty, releases to full duty, etc.).

+ Compilation and dissemination of all paperwork regarding claim investigation and processing with the divisions, BWC, MCO, and PPS.

+ Manage all faxes, emails, and mail regarding BWC claims.

+ Works closely with the divisions/departments on any safety issues brought to the attention of HR and ensure questions/issues are addressed appropriately and with a resolution agreeable to all parties.

+ Ensures daily return of all phone calls and emails within a 24-hour time frame.

+ Handles complaints regarding BWC claim issues and/or forwards the same if they cannot be fully adjudicated at the department level.

+ Makes presentations and submits recommendations for program improvements and enhancements.

+ Attends safety meetings at DPU and submits recommendations and provides updates on new initiatives regarding safety, equipment, etc.

+ Attends meetings with payroll clerks on BWC injury packet/paperwork and requests for return of time, and other BWC claim issues.

+ Recommends modifications and implementation of work methods or systems to improve productivity or reduce costs of service.

+ Works extensively with divisions and departments to provide proper and timely claims reporting practices and procedures to ensure accurate claim reporting and data.

+ Works closely with the Law Department on cancer presumption claims, secures commitment from outside counsel regarding representation matters, ensures filing deadlines are monitored, and coordinates the administrative process and the transition to the court filings.

+ Enforcement of standard reporting on a timely basis by all divisions/departments to include weekly updates of new injuries, time off, restricted work, etc.

+ Prepares reports, correspondence, and related materials to document work.

+ Completes all required BWC/PERRP forms, BLS surveys, hearing preparation, and follow-up with the litigation team.

+ Completes requests from the law department on claims filed into LCCPC to include interrogatories, copies, file review, etc.

+ Assists in the development of program goals and objectives.

+ Have discussed outstanding issues about ongoing BWC claims and employees still on the active list and/or employed once BWC benefits have been exhausted or reached permanency. Manages and monitors outstanding issues about ongoing BWC claims and employees still on active employment lists and/or employed once BWC benefits have been exhausted or reached permanency.

+ Reviews claims for possible settlement.

+ Provides information to finance for budget considerations.

+ Attends various meetings related to PERRP/and investigation follow-up and reporting.

+ Ensures that any updates regarding Cancer presumption and the proposed legislation regarding PTSD for first responders are disseminated to the dept/administration.

+ Works closely with vendors to ensure policies and procedures for handling our injured employees are being followed as agreed upon.

+ Meet with vendors on safety PPE available and ensure same is provided to the employees as mandated in the contracts.

+ Attends monthly seminars/programs to fulfill requirements for BWC safety rebate which reduces COT BWC costs.

+ Creates reports from SAP databases.

+ Obtains information with help from staff on employee numbers, status, etc.

+ Reviews and updates vendor information with purchasing.

+ Compiles and analyzes invoices.

+ Reviews and processes or forwards appropriate invoices for payment regarding worker’s compensation claim processing.

+ HR liaison to all city departments/divisions to improve the BWC claim investigation and review process to move toward proper filing and efficient documentation of all claim information.

+ Performs other related duties as required.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

Knowledge of:

+ Ohio workers' compensation laws, HIPAA laws, FMLA and ADA leave of absence requirements, and other applicable leave laws, rules, policies, and procedures.

+ Human anatomy and medical terminology.

+ Related regulatory compliance and reporting requirements.

+ Health and safety programs.

+ Occupational Safety and Health Administration (OSHA) rules and regulations/Ohio BWC PERRP.

+ Safety and accident investigation, including safety training.

Skill in:

+ Written and oral communication.

+ Public speaking.

+ Microsoft Office products including Word, Excel, and Outlook.

+ Identifying and producing innovative ideas and thinking strategically.

+ Promoting best practices.

+ Meeting and exceeding customer/client needs and satisfaction.

+ Providing others with a clear direction, and motivation, and empowering subordinate staff.

+ Persuading, convincing, and negotiating.

+ Showing respect for the views and contributions of other team members and reconciling conflict.

+ Skill in effectively managing multiple vendors.

+ Creating and managing budgets.

Ability to:

+ Professionally handle confidential material and associated issues.

+ Work effectively within a team environment.

+ Problem solve and initiate resolution to problems.

+ Read, analyze and interpret business periodicals, professional journals, or governmental regulations.

+ Write reports, business correspondence, and procedure manuals.

+ Effectively present information and respond to questions from government officials, management, union leaders, and employees.

+ Analyze complex information and applies expertise to produce high-quality work products.

+ Take responsibility for actions, projects, and people.

+ Make quick, clear decisions which may include tough choices, after considering risks.

REQUIRED EDUCATION, EXPERIENCE, AND CERTIFICATIONS:

+ Graduation from an accredited college or university with an Associate's Degree in Business Management Technology, Environmental Control/Protection Technology, or a closely related area.

+ Four (4) years of experience in a loss control program that required knowledge of Occupational Safety and Health Administration (OSHA) rules and regulations and which included safety and accident investigation, safety trainingORtwo (2) years in the administration of a Workers' Compensation Program or closely relatedOR four (4) years of professional experience in processing and reviewing information and/or documents related to HIPAA laws, FMLA, ADA, and leaves of absence requirements, including some knowledge of compliance and/or reporting.

+ A Bachelor's Degree in Industrial Hygiene or one of the aforementioned areas may be substituted for one (1) year of non-Workers' Compensation experience.

PREFERRED EDUCATION, EXPERIENCE, AND CERTIFICATIONS:

+ Two (2) or more years of experience in employee training, development, and education is preferred.

PHYSICAL DEMANDS:

The physical demands described within this job description must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

In this position, the employee will frequently stand, walk, and sit. Occasionally lifting up to 25- pounds. Speaking and listening are constant essential functions of this position.

WORK ENVIRONMENT:

The work environment described within this job description will be encountered while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee is frequently indoors. The noise level in the work environment is usually low.

If you need assistance or an accommodation, or if you have questions about completing the online application, please contact the Department of Human Resources at (419) 245-1500.

Class Code:Administrative Analyst 2 (7261)

The City of Toledo provides excellent health and retirement benefits for its employees.

Health Insurance

The City of Toledo is a self-funded medical plan provider that offers a broad network of health services options for its employees. The City also offers a multi-tiered prescription drug plan and dental and vision care services.

Employees are required to pay a monthly premium depending on the employee’s selection of single, single plus one, or family coverage. Coverage is also afforded for qualifying domestic partners, depending on the employee’s bargaining unit. Monthly co-premiums are determined by collective bargaining agreement or Municipal Code.

Group Life Insurance

City employees are covered by a group life insurance plan depending on collective bargaining agreement or Municipal Code.

Ohio Public Employees Retirement Plan

The City is a member of the Ohio Public Employees Retirement Plan (OPERS). All employees who are paid in whole or in part by the state of Ohio, a county, municipality, or any other political subdivision of state or local government in Ohio must become members of OPERS unless they are covered by another state retirement system in Ohio.

OPERS is a pension plan providing fixed retirement benefits every month based on a formula that rewards years of service. The City contributes 14.00% of the employee’s annual base salary and employees contribute 10.00% of their annual base salary.

For more information about OPERS, click on this link: https://www.opers.org/

Deferred Compensation & 401(K)

The City of Toledo offers a voluntary governmental 457(b) deferred compensation plan, which is a retirement savings plan that allows eligible employees to supplement any existing retirement/pension benefits by saving and investing pre-tax dollars through salary deferral.

Contributions and any earnings are tax-deferred (both federal and state income taxes) until money is withdrawn. Withdrawals are taxed at ordinary income levels.

For more information about the Ohio Deferred Compensation click on this link: https://www.ohio457.org/iApp/tcm/ohio457/index.jsp

401(k)

The City of Toledo offers a voluntary pre-tax savings contributions retirement plan. The plan is commonly referred to as a 401(k).

Under the 401(k) plan, an employee’s retirement savings contributions are deducted from the employee’s paycheck before taxation. The City does not make contributions on the employee’s behalf. (Contributions are tax-deferred until withdrawn during retirement). Annual contributions to the 401(k) plan are limited to a maximum pre-tax annual contribution, as established by Internal Revenue Service regulations.

Roth 401(k)

The City of Toledo also offers a voluntary post-tax savings contributions retirement plan. This plan is commonly referred to as a Roth 401(k) Plan.

Under a Roth 401(k) Plan, an employee’s retirement savings contributions are deducted from the employee’s paycheck on a post-tax basis. Annual contributions to the Roth 401(k) plan are limited to a maximum post-tax annual contribution, as established by the Internal Revenue Service.

01

Are you currently employed by the City of Toledo?

+ Yes

+ No

02

If you are currently employed by the City of Toledo, please list your Division.

03

What is your highest level of education?

+ High School Diploma or G.E.D.

+ Some College

+ Associate's Degree

+ Bachelor's Degree

+ Master's Degree

+ Doctorate Degree

+ None of the above

04

If you have a College Degree, please list the major and any concentrations of your Degree?

05

How many years experience do you have working in a loss control program which required knowledge of Occupational Safety and Health Administration (OSHA) rules and regulations, which included safety and accident investigation and safety training?

+ Four (4) or more years of experience

+ Three (3) years but less than Four (4) years of experience

+ Two (2) years but less than Three (3) years of experience

+ One (1) year but less than Two (2) years of experience

+ Less than One (1) year of experience

06

Describe your experience working in a loss control program which required knowledge of Occupational Safety and Health Administration (OSHA) rules and regulations, which includes safety and accident investigation and safety training

07

How many years of experience do you have in the administration of a Workers' Compensation Program

+ Four (4) or more years of experience

+ Three (3) years but less than Four (4) years of experience

+ Two (2) years but less than Three (3) years of experience

+ One (1) year but less than Two (2) years of experience

+ Six (6) months of experience but less than One (1) year of experience

+ Less than Six (6) months of experience

+ No experience

08

Describe your work experience in the administration of a Workers' Compensation Program.

09

How many years of experience do you have in processing and reviewing information and/or documents related to HIPAA laws, FMLA, ADA, and leaves of absence requirements, including some knowledge of compliance and/or reporting?

+ Four (4) years or more years of experience

+ Three (3) years but less than Four (4) years of experience

+ Two (2) years but less than Three (3) years of experience

+ One (1) year but less than Two (2 years of experience

10

Describe your experience in processing and reviewing information and/or documents related to HIPAA laws, FMLA, ADA, and leaves of absence requirements, including some knowledge of compliance and/or reporting.

Required Question

Employer

City of Toledo

Address

One Government Center Ste 1920

Toledo, Ohio, 43604

Phone

419-245-1500

Website

http://toledo.oh.gov/services/human-resources/

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