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Administrative Assistant III - Reallocation Only at CCD

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Administrative Assistant III - Reallocation Only at CCD

Salary

$4,238.00 - $5,085.00 Monthly

Location

Denver, CO

Job Type

Full Time

Job Number

GJD-000129 01/26

Department

Community College of Denver

Opening Date

01/08/2026

Closing Date

1/15/2026 4:00 PM Mountain

FLSA

Determined by Position

Primary Physical Work Address

Community College of Denver, 1201 5th Street, Denver, Colorado.

FLSA Status

Non-Exempt; position is eligible for overtime compensation.

Type of Announcement

This position is open only to classified permanent employees of the listed department and division within that department.

Hiring Pay Rate

The salary range listed represents a broad salary range for this position. It is anticipated that this position will begin at $4,238.00 per month, depending upon internal equity, experience, education, and training.

How To Apply

Please submit an online application for this position at https://www.governmentjobs.com/careers/colorado. Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed.

Department Contact Information

Kissa Saidou [email protected]

+ Description

+ Benefits

+ Questions

Department Information

GJD-000129 01/26; Instruction, Academic Planning & Curriculum Services

Who May Apply: Permanent employees of Colorado Community College System who have achieved probationary or certified status in the State Personnel System and meet the minimum requirements listed below may apply by 4:00 p.m. on the closing date of this announcement.

Community College of Denver is seeking individuals with demonstrated commitment to creating an inclusive learning and work environment. CCD values the ability to work effectively with students, families, faculty, instructors and staff of diverse backgrounds.

Our campus is located in downtown Denver, adjacent to two light rail stations, and just minutes away from shopping, restaurants, and event venues. When you visit our campus, it will be immediately evident that our faculty, staff, and instructors are passionate about serving our diverse student population. At CCD our passion is to help others, and we offer career pathways that will make a difference in the lives of our students.

If you are interested in sharing our passion for student success, CCD offers generous medical, dental, vision, life, and retirement options. We also offer the opportunity to expand your education, and those of your dependents, through our tuition reimbursement program.

CCD is a Learning College where policies, programs and practices support learning as the major priority. The Community College of Denver is an Equal Employment Opportunity Educational Employer.

CCCS recognizes the importance of a workforce that is reflective of our diverse student community which consists of 22.1% Hispanic; 6.2% Black/African American; 3.7% Asian/Pacific Islander: 0.9% American Indian/Alaskan Native; and 60.5% White. As such, we are interested in selecting the best candidate from a diverse pool.

EMAIL ADDRESS: All correspondence regarding your status in the selection/examination process will be conducted via e-mail. Please include your current e-mail address on your application and set up your e-mail to accept messages from 'cccs.edu' and [email protected] addresses. If you do not have an email address, then you will receive correspondence via US mail.

NOTE: This full-time position will typically work Monday through Friday, 8:00 a.m. to 5:00 p.m. with varying hours and days off, which may include evening hours, depending on the business needs of the college.

The Colorado Community College System (CCCS) and it’s colleges is the statewide pathway to individual achievement and economic vitality. We provide an accessible, responsive learning environment that facilitates the achievement of educational, professional and personal goals by our students and other members of our communities, and we foster an atmosphere that embraces academic excellence, diversity and innovation.

You will admire the friendly culture of our colleges and be inspired by our team environment and dedicated employees. Additionally, we offer:

+ Generous annual and sick leave benefits; our employees stay because of the work/life balance they are able to obtain here.

+ Attractive health, dental, vision, life, and flexible savings options; we will also help you build your retirement savings via our defined benefit or defined contribution plans.

+ An opportunity to become a lifelong-learner and enjoy considerable savings for the college education of your dependents through our tuition reimbursement program.

Description of Job

The Administrative III position at Excel Zone provides administrative leadership to support high quality tutoring services across Writing, Math & Sciences, and Digital zones. The role collaborates with staff, faculty, and campus partners to ensure efficient operations that enhance student success and equity.

Key Duties and Responsibilities

+ Operational leadership:

+ Coordinate daily tutoring operations across all zones, ensuring alignment with departmental standards and service goals.

+ Oversee scheduling, resource allocation, and internal communications functions previously unassigned to maintain smooth workflows.

+ Serves as a primary point of contact for internal and external stakeholders, facilitating timely information exchange and supporting collaboration across departments and service providers.

+ Administrative Management

+ Supports departmental operations by preparing meeting materials, maintaining accurate records and files, coordinating projects, responding to staff inquiries, and ensuring effective internal and external communication.

+ Independently designs, implements, and refines administrative processes, forms, and workflows to improve operational efficiency. Develops and maintains standard operating procedures (SOPs), trains staff on new processes and evaluates their effectiveness for continuous improvement.

+ Manages supplies and equipment, handling mail distribution, and document archiving.

+ Data and Reporting

+ Develops, manages, and maintains service-related databases to produce reports that inform departmental decision-making, particularly related to tutoring engagement, student attendance, and Navigate Early Alerts.

+ Analyzes disaggregated student data and structures reports to guide operational and strategic decisions. Improves data accuracy by identifying and correcting reporting and data entry issues and refines Navigate Early Alert and tutoring reports to better inform outreach and student support strategies.

+ Monitors platform updates and independently integrates changes into training materials and workflows to ensure continued alignment with departmental goals and service delivery standards.

+ Budget and Resource

+ Manages departmental budgets and authorizes expenditures, including developing the annual tutoring budget and approving supply purchases in alignment with departmental priorities.

+ Coordinates vendor relationships and facility maintenance to ensure a safe, organized, and functional workspace.

+ Coordinates travel and reimbursement processes for departmental staff, managing logistics and required documentation for external events.

+ Technology and Systems Administration

+ Serve as the primary administrator for Accudemia and Brainfuse platforms.

+ Design training materials, lead onboarding for new staff, and provide ongoing technical support.

+ Present system updates during pre-semester meetings and ensure staff proficiency in platform use.

+ Staff Supervision and Training

+ Supervises and trains Student Support Assistants (SSAs), including scheduling, task assignments, ongoing coaching, and performance feedback.

+ Develop an SSA handbook to standardize onboarding and expectations.

+ Designs and delivers training sessions for staff, tutors, and student workers based on identified operational needs. Training topics include Accudemia session logging, Navigate attendance tracking, student scheduling, telephone support, room reservations, and basic student technology assistance.

+ Evaluates training effectiveness by tracking outcomes and adjusting content to address observed gaps in performance and data quality.

+ Student Engagement

+ Make independent decisions regarding student outreach and engagement related to Navigate Early Alerts.

+ Exercises independent authority to modify internal processes based on performance data and feedback, including adjusting Early Alert follow-up protocols to improve student response and engagement.

+ Implement timely, personalized outreach protocols tailored to alert type, urgency, and student needs to improve response rates and success outcomes.

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

Residency Requirement:

This posting is only open to residents of the State of Colorado at the time of submitting your application.

Minimum Qualifications:

Experience Only: Thirty-six months (36) of clerical experience as listed above, performed as the primary function of the job. Daily interaction with students, faculty and staff require that this position have strong problem solving, interpersonal, communication and organizational skills. Critical thinking skills is a must. Computer literacy is a must. Effective verbal and written communication skills are necessary for success in this position. Commitment to creating an inclusive learning & work environment and demonstrated ability to work effectively with students, families, faculty and staff of diverse backgrounds. . Do not use "SEE RESUME" statements on application; your application must be completed in detail and clearly document your relevant work experience. (Part time experience will be pro-rated).

OR

Education and Experience:

College, university, or non-correspondence business school course work from an accredited institution in Business or related field may substitute for the clerical experience as listed above on a year for year basis. A copy of your transcripts verifying the required credits must be submitted with your application.

Conditions of Employment: Must submit to and successfully complete a pre-employment background check as a condition of hire. Felony convictions or conviction of crimes of moral turpitude or convictions of misdemeanors related to job duties may disqualify you from consideration for this position. Should your background check reveal any charges and convictions, it is your responsibility to provide CCD Office of Human Resources with an official disposition of the charges.

Appeal Rights:

An applicant who has been removed from an employment list or removed from consideration during the selection process may request a review by the State Personnel Director.

As an applicant directly affected by the results of the selection or comparative analysis process, you may file a written appeal with the State Personnel Director.

Review of the completed, signed and submitted appeal will be timely on the basis of written material submitted by you, using the official appeal form signed by you or your representative. This form must be completed and delivered to the State Personnel Board by email at [email protected] within ten (10) calendar days from your receipt of notice or acknowledgement of the Department’s action.

For further information on the Board Rules, you can refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov/board-rules .

Supplemental Information

This posting may be used to fill one or more similar positions in the future.

Comparative Analysis Process: Your employment application will be used to rate your training and experience and to determine your rank among the candidates for this position. Other forms of testing may include eSkill, oral board, written,etc. subject to change based on number of qualified applicants. It is, therefore, very important to fill out the application completely and to give a detailed description of your education and work experience. Your application and attachments should address the described duties, minimum, and preferred qualifications. Be sure your application specifically addresses the requirements as listed in the Minimum Requirements section and that all required documents are included in the application packet (e.g. application, transcripts, licensure, supplemental questionnaire, etc.). Failure to include the required information by the application deadline will result in your rejection from consideration of the position.

IMPORTANT NOTE TO APPLICANTS: Former employees of the Colorado Community College System or one of its 13 colleges, who were disciplinary terminated or resigned in lieu of termination, must disclose this information on your completed application.

For information regarding Community College of Denver Security, including crime statistics for the campus and surrounding area, please see the CCD Campus Security website under “student’s right to know”: http://www.ccd.edu/ccd.nsf/html/WEBB87SQ2T-Student+Right+to+Know. For a hard copy report please contact 303-352-3038.

Equal Opportunity Employer: The Colorado Community College System believes when all human qualities are regarded with dignity and respect and when everyone has access to the individualized support they need, all will have the opportunity to thrive. In all aspects of the employment process, decisions are made based on merit, competence, performance and business need without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, creed, ancestry, national origin, marital status, genetic information, military status, or any other protected status in accordance with applicable law.

Americans with Disabilities Act (ADA) Accommodations: As part of our commitment to provide access to individualized support, our agency will assist individuals who have a disability with reasonable accommodation requests related to employment, including completing the application process,interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Coordinator, Shana Stovall, [email protected], (303) 352-3220.

Pregnant Worker’s Fairness Act: The Pregnant Worker’s Fairness Act allows applicants to request a reasonable accommodation for known limitations related to pregnancy, childbirth, or related medical conditions. If you require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to Shana Stovall, [email protected], (303) 352-3220.

Address Confidentiality Program : If you are covered by the Address Confidentiality Program as provided by Colorado Revised Statute (CRS) 24-21-201 through 24-21-214, please notify the Human Resources office or analyst listed on this announcement so that you are provided the appropriate time extension for notifications provided by U.S. Mail. The extension allowed under this program applies only to U.S. Mail notifications that include a deadline of 10 days or less.

The Federal Clery Act (The Student Right to Know and Campus Security Act of 1990) requires all institutions of higher learning to make available to prospective employees our agency's Annual Security Report. A copy of this information is available on the CCA website athttp://www.ccaurora.edu/students/student-right-know. A paper copy of this report can be obtained at the College Security Office upon request. This report includes statistics for the previous three years concerning crimes that occurred on campus or on property controlled or owned by Community College of Aurora, as well as public property within, or immediately adjacent to and accessible from, our campuses.

FOR CURRENT OR FORMER EMPLOYEES OF THE STATE OF COLORADO:

Per the requirements of the Step Pay Program implemented on July 1, 2024, any State employee must be paid a rate that is equal to or greater than the appropriate step pay rate within their classifications pay range based on completed years in their current class series as of June 30. All current and former State employees must ensure that your entire work history within the State Classified System, including at Institutions of Higher Education, is indicated in your application so that your time-in-series can be calculated accurately.

The State of Colorado offers permanent employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: www.colorado.gov/pacific/dhr/benefits

Please note that each agency's contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the "Print" icon.

01

This position is open only to current classified employees of Colorado Community College System who have achieved probationary or certified status in the State Personnel System and meet the minimum requirements listed. Are you currently a permanent classified employee of Colorado Community College System? If NO, you are not eligible to apply for this position.

+ Yes

+ No

Required Question

Employer

State of Colorado

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Website

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