• Release Import Analyst

    Livingston International (Amherst, NY)


    Release Import Analyst

     

    We provide clarity in a world of trade complexity so that businesses can grow further, faster, smarter. Over 30,000 clients trust us with their customs brokerage, trade consulting, global trade management and freight needs.

    JOB SUMMARY

    This position acts as the primary support for the release pool to ensure quality and productivity standards are met. As a member of the release operations team, this position assists Release Classification Analysts (RCA) and Import Specialists (IS) in ensuring that all entries are processed on time and within LII service standards to ensure clients' complete satisfaction.

    KEY DUTIES & RESPONSIBILITIES

    + Assists RCA's and IS's to ensure all entries are processed on time and within LII service standards to ensure clients; complete satisfaction. Assists team members in managing their work load to meet commitments.

    + Proactively verifies documentation and or accuracy of information on documents or parts database.

    + May be required to contact the Client Import Analyst directly for missing documentation, information and/or instructions.

    + Provide technical expertise to team members.

    + Assists team members with on-the-job training.

    + Conduct periodic checks to ensure accurate application of tariff and valuation along with proper selection of client/importer information.

    + Responsible to conduct documented internal audit.

    + Assists Manager in compiling and reporting performance measurement statistics for the Client Service Team.

    + Participate fully with other team members in the day-to-day operations of the team, including setting priorities, organizing and scheduling work, coordinating with others, problem-solving and decision-making, participating in meetings and handling special projects.

    + Proactively coordinate and implement electronic data relationships to gain efficiencies and improve one-step processing.

    + Must keep abreast of new systems developments

    + Perform other related duties as assigned by management

    + Adhere to established policies and procedures.

    KNOWLEDGE & SKILLS

    + Client Service Oriented – interpersonal skills with internal/external clients and coworkers

    + Demonstrated knowledge of company policies and procedures

    + Intermediate to Advanced Microsoft Office (word & excel) and data entry skills

    + Good analytical skills with problem-solving ability

    + Ability to make decisions and recommendations within authorized limitations

    + Excellent communication skills (both verbal and written)

    + Ability to prioritize and multitask

    + Strong attention to detail and organizational skills

    + Ability to work in a fast-paced team environment while handling large volumes of work and meeting tight deadlines

     

    WORK EXPERIENCE – MINIMUM REQUIRED

     

    3 years of related experience

    EDUCATION

    Required: High School/GED or equivalent

    CERTIFICATIONS DESCRIPTION

    Working towards/or successful completion of the Certified Customs Specialists (CCS) designation with the Canadian Society of Customs Brokers (CSCB) or the National Customs Brokers & Forwarders Association of America (NCBFAA) is a requirement, if not already obtained.

     

    Successful completion of the CCS examination is a mandatory requirement for further advancement.

    COMPETENCIES

    Business Acumen and Straight Talk

     

    Leading and Developing

     

    Customer First Focus

     

    Accountability

     

    Agility

     

    Inclusion and Collaboration

     

    We know that women and people of color may be less likely to apply if their professional experience does not exactly match the job description. Livingston is striving to build a culture where differences are celebrated; therefore, if you are excited about this position, we encourage you to apply even if your experience may not check every box.

     

    We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.