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Senior Workfront Technical Administrator & Support

About Cognizant Consulting

Cognizant Consulting is more than Cognizant’s consulting practice—we’re a global community of 6,000+ experts dedicated to helping clients reimagine their business. Blending our deep industry and technology advisory capability, we create innovative business solutions for Fortune 500 clients. And now, we’re looking for our next colleague who’ll join us in shaping the future of business. Could it be you?

About the Role

As a Senior Workfront Technical Administrator & Support Specialist, you will make an impact by leading the configuration, administration, and optimization of Adobe Workfront solutions for enterprise workflow management. You will serve as the primary technical authority for Workfront, ensuring seamless integration, adoption, and performance across the organization.

In this Role, You Will

• Design, build, and configure scalable Workfront functionality including custom forms, templates, dashboards, approval processes, and layout templates.

• Define and implement best practices for Workfront configuration and enterprise workflow management.

• Lead user acceptance testing (UAT), troubleshoot issues, and provide technical support and training.

• Manage integrations between Workfront and other enterprise systems using Adobe Workfront Fusion or similar platforms.

• Utilize APIs and automation tools to streamline processes and enhance system efficiency.

• Conduct discovery sessions, gather complex business requirements, and translate them into technical solutions aligned with organizational goals.

• Provide thought leadership on leveraging advanced capabilities, including AI tools, within Workfront.

• Act as the go-to technical and business authority for Workfront, offering both immediate support and strategic advice.

Work Model

We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring on-site presence in New York City. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.

What You Must Have to Be Considered

• 5+ years of experience in Workfront configuration, implementation, and administration.

• Minimum 2+ years as a Workfront System Administrator or consultant.

• Expertise in designing and optimizing complex business processes within Workfront.

• Hands-on experience with integrations and system architecture, including Workfront Fusion.

• Strong background in configuration and architecture for marketing or growth-focused projects.

• Ability to work full-time in a hybrid model in NYC.

Technical Skills & Certifications

• Preferred: Adobe Certified Expert – Workfront Core Developer and Workfront Fusion Developer.

• Adobe Fusion Certification highly desirable.

• Experience with Adobe AEM, GenStudio, Firefly, or other Adobe Experience Cloud products is a plus.

Education

Bachelor’s degree required in Marketing, Business Administration, Data Analytics, or related field; Master’s degree preferred.

These Will Help You Succeed

• Strong leadership and communication skills to manage stakeholders and technical teams.

• Ability to navigate complex organizational structures and deliver effective technical solutions.

• Analytical and problem-solving skills with insight into transformation architecture and best practices.

• Commercial acumen and ability to identify opportunities for value creation.

Compensation

This position is eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Benefits

• Medical, dental, vision, and life insurance

• 401(k) plan and contributions

• Employee stock purchase plan

• Employee assistance program

• 10 paid holidays plus PTO

• Paid parental leave and fertility assistance

• Learning and development certifications and programs

Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.