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Job Title: Veeva Documentation Management Specialist (Manufacturing)

Hours/Schedule: 20 hrs/week

Pay Range: $60.00 - $82.15/hr

Type: Contract, Potential for extension or conversion to permanent

Overview

The Veeva Documentation Management Specialist serves as a technical expert supporting documentation management and user adoption of the Veeva system within manufacturing environments. This role focuses on troubleshooting, training, document consolidation, and metadata governance, with occasional on-site support at manufacturing facilities as needed.

Responsibilities

+ Provide technical support and troubleshooting for documentation management within the Veeva system.

+ Train on-the-floor operators and operations leadership on Veeva navigation, document searching, and system usage.

+ Support accurate document metadata, including updating document ownership and resolving discrepancies.

+ Partner with site teams to review documentation libraries, eliminate duplicate documents, and identify authoritative versions.

+ Flag required document updates or additions and coordinate with Zone Owners to support revisions.

+ Collaborate with Zone Owners to establish Veeva manufacturing Equipment Owner (EO) binders organized by zone.

+ Create and implement standardized document naming conventions across sites.

+ Evaluate documents during consolidation efforts and recommend improvements.

+ Project-manage documentation update activities to completion.

+ Support on-site workshops when required, including compliance with all plant safety, PPE, and safe work practices.

Qualifications Must Have

+ 10+ years of converting manufacturing experience.

+ Advanced expertise with the Veeva documentation management system, with the ability to operate at an administrator or power-user level.

+ Strong knowledge of Veeva navigation, searching, metadata management, and binder configuration.

+ Ability to identify and resolve metadata discrepancies and ensure equipment is mapped to correct document versions.

+ Experience setting up effective Equipment Owner binders within Veeva.

+ Proven ability to evaluate documentation quality and recommend improvements during consolidation efforts.

+ Experience training users in classroom and/or remote environments.

+ Ability to meet converting essential functions and comply with plant safety and PPE requirements during on-site visits, with or without reasonable accommodation.

Nice to Have

+ Familiarity with all four converting technology platforms.

+ Experience with manufacturing and documentation systems such as AM, ECRs, CPE, CIL, CL, TBO, and DH.

+ 15–20+ years of converting manufacturing experience.

Benefits

System One offers eligible employees health and welfare benefits coverage options, including medical, dental, vision, spending accounts, life insurance, voluntary plans, and participation in a 401(k) plan.

Ref: #558-Scientific

System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.