• OMS Architect -Remote

    Cognizant (Richmond, VA)


    The OMS Solutions Architect will lead the design and implementation of Order Management System (OMS) transformation program. This role requires deep expertise in IBM Sterling OMS, IBM Sterling Intelligent Promising and related technologies. The architect will collaborate with business stakeholders, product owners, and technical teams to deliver scalable, high-performing solutions aligned with customers strategic objectives for fulfillment and customer experience.

    Key Responsibilities

    Solution Design & Architecture

     

    Define end-to-end OMS architecture leveraging IBM Sterling OMS, Sterling Intelligent Promising, Sterling Order Hub, Sterling Business Center and Spring boot microservices.

     

    Design integration strategies with ERP, WMS, CRM, Planning, e-commerce platforms etc

     

    Ensure architecture supports requirements such as promotions, inventory visibility, EDD, Order and returns orchestration.

     

    Technical Leadership

     

    Lead technical workshops and guide teams through design decisions.

     

    Own and deliver Solution Design, navigate review and sign-off meetings.

     

    Establish best practices for OMS development, configuration, and deployment.

     

    Provide governance on CI/CD pipelines and DevOps processes for OMS solutions.

     

    Track IBM Sterling product roadmap, and coordinate product upgrades as per business or technical needs

     

    Lead/Anchor Solution Implementation phase(detail design, code, test, UAT, production release, post warranty support)

     

    Lead observability and monitoring requirements and validation

     

    Stakeholder Engagement

     

    Collaborate with QVC business and IT stakeholders to align architecture with business goals.

     

    Present solution options, fit-gap analysis, and roadmap to senior leadership.

     

    Performance & Compliance

     

    Ensure system scalability, security, and reliability.

     

    Conduct risk assessments and recommend mitigation strategies.

     

    Required Skills & Qualifications

    Experience

    12–15 years of overall IT experience, with at least 5–10 years in OMS architecture.

     

    Proven track record of 2+ IBM Sterling OMS implementations for large retailers.

     

    Strong experience in retail commerce and omnichannel order management.

     

    Technical Expertise

     

    IBM Sterling OMS Container version, IBM Sterling Intelligent Promising Container Version,

     

    Proficiency in Java, XML, XSLT, REST/SOAP web services (Springboot microservices).

     

    Familiarity with cloud platforms (Azure) and containerization (Docker, Kubernetes).

     

    Experience with Kafka, Cassandra, Elastic, ELK, Dynatrace, jmeter.

     

    Domain Knowledge

     

    Deep understanding of order lifecycle, inventory visibility, payment processing, and reverse logistics.

     

    Experience with integration frameworks and APIs for ERP, WMS, and CRM systems.

     

    Soft Skills

     

    Strong communication and stakeholder management.

     

    Leadership experience managing teams of 10–30 members.

     

    Ability to work in Agile delivery environments using tools like JIRA and Confluence.

    Preferred Qualifications

    Certifications: IBM Sterling, Azure Certified Solutions Architect.

     

    Experience with low-code/no-code development approaches.

     

    Exposure to global OMS programs and multi-region deployments.

     

    **Applications will be accepted until 2/7/26**

    Salary and Other Compensation:

    The annual salary for this position is between $100,470 - $181,000 this position, subject to applicable eligibility requirements:

    Medical/Dental/Vision/Life Insurance

     

    Paid holidays plus Paid Time Off

     

    401(k) plan and contributions

     

    Long-term/Short-term Disability

     

    Paid Parental Leave

     

    Employee Stock Purchase Plan

     

    Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

     

    Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.