-
Sr. M365 migration Specialist
- Cognizant (Richmond, VA)
-
Sr. M365 migration Specialist
Location : Remote
Travel :- Heavy travel involved across different states ( at least 1per week ) .
+ Provide **onsite support** to end-users post-M365 migration across designated locations.
+ Troubleshoot and resolve issues related to:-
+ **Email (Exchange Online)**
+ **OneDrive for Business**
+ **SharePoint Online**
+ **Teams and other M365 apps**
+ Assist users with:
+ **Client configuration** (Outlook, OneDrive sync, Teams setup).
+ **Profile setup and authentication issues** .
+ Diagnose and resolve **network-related blocks** impacting M365 services.
+ Escalate complex issues to Level 2/3 support teams when necessary.
+ Document and report recurring issues for continuous improvement.
+ Provide **end-user training and guidance** on M365 features and best practices.
+ Maintain compliance with organizational security and data protection policies.
Top skills required
Salary and Other Compensation:
Applications will be accepted until 2/7/2026
The annual salary for this position is between 114,000 to 133,000 yearly depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
-