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Senior Product Manager
- Crate & Barrel (Northbrook, IL)
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The Senior Product Manager is a key member of the Technology team, responsible for defining and delivering exceptional products that align with business goals and drive value for our customers. This role requires a strong understanding of product management principles, a passion for technology, and a collaborative approach to working with cross-functional teams. The Sr. Product Manager plays a crucial role in shaping the product strategy and roadmap for 1-3 products or product teams with medium-high complexity, driving significant business growth and user value.
A day in the life as a Senior Technology Product Manager...
+ Define priority, scope, and direction aligned to a product strategy they helped define for 1-3 products or product teams with medium-high complexity
+ Establish clear and measurable Key Performance Indicators (KPIs) that track the products’ success and inform strategic decisions
+ Work autonomously to define and prioritize features across the products based on data, customer feedback, and business goals
+ Leverage their comprehensive understanding of the functionality and utilization of systems, tools, and applications within product(s) to proactively align roadmaps and dependencies with other products and stakeholders
+ Build strong relationships with stakeholders across the organization, including business partners, engineering, and leadership
+ Execute “best in class” Technology product management methodology, continually bringing new methodologies and techniques to improve product quality and speed to market
+ Lead by example in all aspects of performance and development to encourage professional growth and associate satisfaction, fostering a supportive learning environment
+ Oversee the entire product lifecycle, from ideation and design to development, testing, and deployment, adhering to agile methodologies
+ Conduct thorough market research, competitive analysis, and customer insights gathering to inform product decisions and identify opportunities for innovation
+ Conduct product discovery activities to validate product ideas and ensure alignment with customer needs
+ Collaborate effectively with cross-functional teams to align on product strategy and roadmap, proactively managing dependencies
+ Lead and motivate product teams to constantly improve key performance indicators
+ Manage the product backlog and opportunity backlog to consistently innovate in ways that improve the business and customer experience
+ Establish and conduct continual discovery cycles for products that maximize business value, industry trends, and the full resources of the product team
+ Work closely with management and product teams to define compelling products, paths to market, and evangelize that vision within teams and across the company
+ Identify, evaluate, and recommend external vendors to support vision and roadmap where appropriate and manage vendor relationships including contract negotiations and renewals
+ Prioritize all defects associated with the products and/or that are impacting business partners with appropriate urgency and consideration of current backlog
+ Guide and influence the priority, scope, and direction of multiple products or product teams
What you'll bring to the table...
+ Extensive knowledge of Product Management best practices and strategies
+ Strong Stakeholder Management skills
+ Ability to think strategically and align product decisions with business goals
+ Strong Data Analysis skills and the ability to use data to inform product decisions
+ Excellent written and verbal communication skills, with the ability to effectively collaborate with and influence cross-functional teams and stakeholders, including leadership
+ Proficiency in agile methodologies
+ Passion for understanding and meeting customer needs
+ Ability to identify and solve complex problems, with a focus on finding creative solutions
+ Excellent organizational skills, detail-oriented
+ Strong drive to achieve results and deliver impactful products
+ Adaptability and a willingness to learn and experiment
+ Proficient with Microsoft Office Suite (Word, Excel, PowerPoint), Google Suite, Jira, Confluence, and Smartsheets
We'd love to hear from you if you have...
+ 5+ years of experience in product management, with a focus on omnichannel retail
+ Bachelor’s degree in business, technology, or equivalent work experience
Euromarket Designs, Inc., which does business as Crate and Barrel and CB2, will be referred to as “the Company”. The Company is deeply committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact the location you are applying to here and ask to speak with a manager regarding the nature of your request. The Company is an equal opportunity employer; applicants are considered for all positions without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, gender identity, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law. The Company participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the US. State / City Compliance: The Company will consider for employment qualified applicants with criminal history, including arrest and conviction records, in accordance with the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
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