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University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America’s Best Large Employers in 2023.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

Posted Job Title

Program Manager, Urban Teaching Programs, Penn GSE

Job Profile Title

Manager C, Student Services, Graduate Programs

Job Description Summary

The Program Manager for Urban Teaching Programs (Urban Teaching Apprenticeship Program & Urban Teaching Residency Program) supports high-quality teacher preparation through leadership of recruitment, admissions, administrative operations, and certification processes. This role manages prospective student outreach, application and enrollment workflows, admissions data systems, and recruitment events while serving as the primary contact for applicants.

As a member of the UTAP Leadership Team, the Program Manager contributes to program planning, student success efforts, and continuous improvement. The position coordinates key administrative functions—including course registration support, maintenance of student data systems, and planning of orientations, events, and celebrations—and provides budget and purchasing support for the program.

The Program Manager also assists the State Certification Officer by serving as a liaison to the Pennsylvania Department of Education, maintaining Act 48/45 records, drafting required reports, and managing systems to verify and process teacher certification. The role provides accurate, timely guidance to students navigating certification requirements.

Job Description

Recruitment and Admissions for the Urban Teaching Programs (UTAP & UTR):

+ Manage the admissions process, including recruitment, application submission and review, and enrollment confirmation.

+ Ensure admissions data seamlessly articulates with and populates program-specific student-to-alumni tracking systems (e.g. slate, program specific databases)

+ Organize and lead recruitment events

+ Serve as first point of contact for prospective students

Support State Certification Officer:

+ Serve as the point of contact to the PA Department of Education in matters of PA and other states’ administrative and teacher credentialing.

+ Collect, approve, and maintain Act 48/45 credit system

+ Draft Title II reports, and other required reports in collaboration with the Certification Officer and professional preparation/education program leaders

+ Develop and manage systems to assess and verify certification candidates’ credentials and oversee related certification application processes.

+ Communicate with students and address students' certification questions.

UTAP Leadership Team

+ Participate as an active member of the UTAP leadership team to support student success, faculty engagement, and ongoing program improvement

+ Represent UTAP in school and university wide meetings and committees

Administrative support and event management for UTAP

+ Coordinate with the UTR PM on course rostering, registration, and related activity

+ Maintain and refine UTAP student data base and alert systems, ensuring all stakeholders have the information they need to complete their goals and assigned tasks.

+ Plan and coordinate events for UTAP including orientation, social events, capstone, graduation celebrations, and guest speakers.

+ Secure rooms and catering for events

+ Manage UTAP groups for Torsh, Canvas, and other resources.

+ Coordinate with UTR and Independent School Teaching Residency program managers for on-going improvement of teacher education efforts.

Budget and financial support for UTAP

+ Management onboarding and payment systems for instructors, coaches, mentors, student workers, and other contractors/vendors.

+ Purchase supplies and resources for the UTAP team.

+ Support the UTAP director to track UTAP spending.

Additional duties as needed.

Qualifications

ESSENTIAL:

+ A Bachelor’s degree and 3-5 years of experience, or equivalent combination of education and experience.

+ Experience in education, nonprofit, or large organizational settings

+ Demonstrated ability to lead unit-wide planning, implement institutional goals, and translate vision into execution

+ Skilled in analyzing workflows, solving operational challenges, and leading process redesign or optimization efforts

+ Experience managing initiatives from planning through completion; coordinates resources, timelines, and communication across teams

+ Proven ability to track and manage budgets

+ Strong written and verbal communication skills; comfortable presenting data, updates, or recommendations to leadership or cross-functional groups

+ Committed to providing high-quality service to internal and external partners; models a student-centered mindset

+ Understanding of regulatory and compliance frameworks

PREFERRED:

+ A Master’s degree in education or related field.

+ Previous experience working in education or teaching.

*All applicants must submit a cover letter expressing their interest in the role. The resume/CV section allows for multiple uploads.

Job Location - City, State

Philadelphia, Pennsylvania

Department / School

Graduate School of Education

Pay Range

$66,000.00 - $75,000.00 Annual Rate

Salary offers are made based on the candidate’s qualifications, experience, skills, and education as they directly relate to the requirements of the position, and in alignment with salary ranges based on external market data for the job’s level. Internal organization and peer data at Penn are also considered.

Equal Opportunity Statement

The University of Pennsylvania is an equal opportunity employer. Candidates are considered for employment without regard to race, color, sex, sexual orientation, religion, creed, national origin (including shared ancestry or ethnic characteristics) , citizenship status, age, disability, veteran status or any class protected under applicable federal, state or local law .

Special Requirements Background checks may be required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

University Benefits

+ Health, Life, and Flexible Spending Accounts : Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family’s health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.

+ Tuition : Take advantage of Penn's exceptional tuition benefits . You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions.

+ Retirement: Penn offers generous retirement plans to help you save for your future. Penn’s Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.

+ Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family—whatever your personal needs may be.

+ Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you’re newly hired, you won’t have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting.

+ Wellness and Work-life Resources : Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That’s why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance.

+ Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally.

+ University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University’s libraries and athletic facilities, or visit our arboretum and art galleries. There’s always something going on at Penn, whether it’s a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you’re right in the middle of the excitement—and you and your family can enjoy many of these activities for free.

+ Discounts and Special Services : From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks.

+ Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures.

+ Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements.

+ Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household.

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To learn more, please visit: https://www.hr.upenn.edu/PennHR/benefits-pay

The University of Pennsylvania’s special character is reflected in the wide variety of backgrounds, experiences, and perspectives of the Penn community. We seek talented faculty and staff who will constitute a vibrant community and help create an educational and working environment that best supports the University’s commitment to excellence in teaching, research, and scholarship. The University of Pennsylvania is an equal opportunity employer. Candidates are considered for employment without regard to race, color, sex, sexual orientation, religion, creed, national origin (including shared ancestry or ethnic characteristics), citizenship status, age, disability, veteran status, or any class protected under applicable federal, state or local law.