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Administrative Coordinator 3

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Administrative Coordinator 3

Salary

$2,387.00 - $4,089.00 Monthly

Location

Gretna, LA

Job Type

Classified

Job Number

OPH/SP/216194

Department

LDH-Office of Public Health

Opening Date

01/08/2026

Closing Date

1/23/2026 11:59 PM Central

+ Description

+ Benefits

+ Questions

About this Job

The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana.

Learn more about Louisiana Department of Health (https://ldh.la.gov/)

Take the next step in your public health career as an Administrative Coordinator 3 with the Office of Public Health in Region One. Based in the Jefferson Parish Health Units in Metairie and Marrero, this role supports clinics across the region and plays a key part in keeping essential public health services running smoothly. You’ll work within well-established procedures across programs such as STD/HIV, Immunizations, WIC, Reproductive Health, TB, Vital Records, and Genetics—making a direct impact on community health every day. If you’re organized, dependable, and enjoy supporting multiple programs in a fast-paced clinical environment, this is a great opportunity to grow and serve.

AN IDEAL CANDIDATE SHOULD POSSESS THE FOLLOWING COMPETENCIES:

Communicating Effectively: The ability to relay information correctly and appropriately to connect people and ideas.

Focusing on Customers: The ability to serve the needs of those who support and/or rely on the services provided.

Following Policies and Procedures: The ability to comply with policies and procedures of the organization as well as State Civil Service rules, and all applicable federal and state laws.

Minimum Qualifications

Two years of experience in administrative services.

EXPERIENCE SUBSTITUTION:

Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.

Job Specification

The official job specifications for this role, as defined by the State Civil Service, can be foundhere (https://apps01.civilservice.louisiana.gov/onestopjobinfo/DisplayJobSpec.aspx?JobCode=168060) .

Job Duties and Other Information

Job Duties:

This position requires routine statewide duties, including fieldwork, inspections, investigations, or direct services that extend beyond the employee’s domicile parish. These statewide responsibilities are an inherent and ongoing part of the job and may require frequent travel.

+ Serves as intake clerk in public health units, schedules patients for requested services. To perform these duties the incumbent must use a computer and be adept at local, mainframe, and Internet based programs which may include, using the Electronic Health Record (EHR), LAWIN/Mosaic (WIC management system), LINKS (Louisiana Immunization Network System), LEERS (Louisiana Electronic Event Registration System), Starlims (Laboratory Information Management System), Redcap, Outlook, LA MEDICAID, Microsoft Word, Microsoft Excel, etc. Registers patients, enters or updates patient information. Contacts interpretation services for patients when required.

+ Solicits income information from clients to determine eligibility for various programs based on federal and state guidelines; assesses appropriate fees based on family income and agency or program fee scales; collects applicable fees and issues receipts using EHR system. Prepares and deposits fees collected for services to banking institution(s). Reviews and posts daily pending charges. Analyzes daily journal activity reports and works in conjunction with nursing staff to reconcile discrepancies.

+ Answers and routes incoming calls, takes accurate and complete messages; locates numbers and provides general information to callers. Opens and routes incoming mail; stamps outgoing mail using digital postage machine. Greets visitors and provides requested information.

+ Prepares all necessary forms needed for operation of clinic. Maintains draft copies. Scans pertinent information into charts. Reviews and responds to requests for medical records.

+ Gathers information for reports; maintains confidentiality of patients and employees. Reports daily PHU activity data to Clerical Supervisor.

Position-Specific Details:

Appointment Type: This position may be filled as a Probationary, Promotional appointment

Cost Center: 3262109001

Position Number(s): 50372956

How To Apply:

No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

*Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumeswill notbe accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.

Contact Information:

Shambrielle Pooler

[email protected]

LA Department of Health (LDH)

Division of Human Resources

PO Box 4818

Baton Rouge, LA 70821

225-342-6477

This organization participates in E-verify, and for more information on E-verify, please contact DHS at 1-888-464-4218.

LDH supports Louisiana’s commitment to being a State as a Model Employer (SAME) by promoting the recruitment, hiring, and retention of individuals with disabilities.

Information on the Louisiana Works, Louisiana Rehabilitation Services is available here (https://www.laworks.net/workforcedev/lrs/lrs\_rehabilitation.asp) .

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:

Insurance Coverage More information can be found at https://info.groupbenefits.org/

Parental Leave– Up to six weeks paid parental leave

More information can be found athttps://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx

Holidays and Leave – State employees receive the following paid holidays each year:

+ New Year's Day

+ Martin Luther King, Jr. Day,

+ Mardi Gras,

+ Good Friday,

+ Memorial Day,

+ Independence Day,

+ Labor Day,

+ Veteran's Day,

+ Thanksgiving Day and Christmas Day.

***** Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):

+ Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/Your\_Retirement\_System.mp4) to give you more detailed information about their system

+ Teacher's Retirement System of Louisiana (www.trsl.org),

+ Louisiana School Employees Retirement System (www.lsers.net), among others

01

AEI: Rate your ability to act with ethics and integrity based on our definition: The ability to be consistent, honest, and a trustworthy steward of State resources.

+ 1= I have no experience and/or am uncomfortable acting with ethics and integrity

+ 2= I have limited experience or require assistance to act with ethics and integrity

+ 3= I can act with ethics and integrity

+ 4= I can act with ethics and integrity and help others improve their ability to act with ethics and integrity

02

AEI: Explain your rating by providing specific and relevant examples in the box below.

03

AC: Rate your ability to adapt to change based on our definition: The ability to adjust plans, expectations, and behaviors in response to change.

+ 1= I have no experience and/or am uncomfortable adapting to change

+ 2= I have limited experience or require assistance to adapt to change

+ 3= I can adapt to change

+ 4= I can adapt to change and help others improve their ability to adapt to change

04

AC: Explain your rating by providing specific and relevant examples in the box below.

05

FPP: Rate your ability to follow policies and procedures based on our definition: The ability to comply with policies and procedures of the organization as well as State Civil Service rules, and all applicable federal and state laws.

+ 1= I have no experience and/or am uncomfortable following policies and procedures

+ 2= I have limited experience or require assistance to follow policies and procedures

+ 3= I can follow policies and procedures

+ 4= I can follow policies and procedures and help others improve their ability to follow policies and procedures

06

FPP: Explain your rating by providing specific and relevant examples in the box below.

07

CE: Rate your ability to communicate effectively based on our definition: The ability to relay information correctly and appropriately to connect people and ideas.

+ 1= I have no experience and/or am uncomfortable communicating effectively

+ 2= I have limited experience or require assistance to communicate effectively

+ 3= I can communicate effectively

+ 4= I can communicate effectively and help others improve their communication

08

CE: Explain your rating by providing specific and relevant examples in the box below.

09

To ensure compliance with LDH Nepotism Policy#41, if you have any immediate family members that are currently employed by LDH, please list the name and relationship. Please type “N/A” if no immediate family members are employed by LDH.

Required Question

Employer

State of Louisiana

Address

For agency contact information, please refer to

the supplemental information above.

Louisiana State Civil Service, Louisiana, 70802

Phone

(866) 783-5462

Website

http://agency.governmentjobs.com/louisiana/default.cfm

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