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Join Our Team as a Scheduling Coordinator at UPMC Hillman Cancer Center!

Join UPMC Hillman Cancer Center as a Scheduling Coordinator, a vital role in our busy medical oncology office. You'll be at the center of patient care, ensuring treatment schedules run smoothly and supporting patients throughout their journey.

_What You'll Do:_

+ Coordinate and navigate complex treatment schedules for oncology patients.

+ Communicate directly with patients and collaborate with clinical team members.

+ Answer phone calls and manage scheduling in a fast-paced environment.

+ Build meaningful relationships and provide comfort in a safe, supportive setting.

_What We're Looking For:_

+ Strong multi-tasking skills to thrive in a high-volume scheduling office.

+ Ability to work independently while also collaborating effectively with others.

+ Excellent people skills for face-to-face interactions with patients.

+ Detail-oriented and organized to ensure accuracy in scheduling.

_Why Choose Us?_

+ Premier Benefits Package: Enjoy top-tier benefits that support your well-being.

+ Endless Growth Opportunities: Advance your career with continuous learning and development.

+ Work-Life Balance: Monday through Friday schedule - no evenings, weekends or holidays!

If you're ready to join a team of dedicated Life Changers and make a real difference in patient care, apply today!

Responsibilities:

+ Act as liaison between clinical staff & FC for all treatment/injection changes w/treatment (on DOS).

+ Chart preparation: All processes associated with current prep for tx/injections. Verify authorizations for all treatments/injections are secured. Verify order signed, dated, etc. Complete clinical chart prep form.

+ Scheduling/Coordinates: All chemotherapy, injection, lab (assoc w/tx), port flush, etc. appointments. Schedule/secure all MD orders currently processed at discharge for patients scheduled for MD visits on the days of tx/injections. Scans, coordinated care appointments/referrals, secure testing auths, etc.

+ Contact all patients regarding missed appointments (for tx/injections/lab):Contact all patients that were `No Shows' (follow complete process).Confirm all cancelled appts are rescheduled in Epic.Verify against the hospital list.

+ Receive all patient phone calls regarding appointments (for tx/injections/lab):Schedule, reschedule, etc.

+ Act as the liaison between RN & MD during patient hours: Secure signatures, ask questions, etc.

+ Assist nursing staff with all processes related to pump patients, etc.

+ Act as the liaison between Patient & RN or patient & MD during patient hours while in treatment.

+ B.A. degree and 1 year of experience in a related function;

+ or 2 years of college, business school, or medical secretary training and 1-2 years of experience;

+ or High School Diploma and 3-5 years medical office experience required.

+ Experience in scheduling treatment or surgeries is preferred.Licensure, Certifications, and Clearances:

+ Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran