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Job Description

The Emerging Partner Success Manager serves as a strategic thought partner to the sales organization, using specialized expertise to identify issues, recommend best practices, and enhance sales team efficiency and effectiveness. This role is responsible for managing sales data, preparing high-impact reports, coordinating cross-functionally, and ensuring smooth communication between internal teams and external partners. By streamlining processes and delivering critical support, this position enables the sales team to focus on driving revenue and achieving key business goals.

Job Description

Essential Responsibilities

• Identify operational or process gaps and recommend best practices to improve sales team efficiency and effectiveness.

• Lead and participate in cross-functional projects and programs, ensuring successful outcomes through strong coordination and collaboration.

• Prepare detailed sales reports, dashboards, and presentations, providing insights that support strategic decision-making.

• Maintain and strengthen relationships with clients and emerging partners, ensuring their needs are met and they remain satisfied with PayPal’s offerings.

• Respond promptly and effectively to inquiries from external partners and internal sales teams, ensuring clear and accurate communication.

• Foster a culture of continuous improvement within the partner success team, promoting operational excellence, learning, and professional development.

• Collaborate closely with teams across geographies and functions to ensure alignment, share updates, and support a seamless partner experience.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

Skills & Qualifications

• Excellent communication and collaboration abilities, with experience working across diverse teams and time zones.

• Strong organizational and time-management skills, with the ability to prioritize effectively in a fast-paced environment.

• Exceptional attention to detail and ability to manage multiple projects simultaneously.

• Proven ability to analyze data, produce actionable insights, and present findings to stakeholders.

• Client-focused mindset with the ability to build strong relationships and deliver high-quality support. Nice to Have:

• Experience with CRM tools (e.g., Salesforce)

• Familiarity with payments, fintech, or platform partnerships

• Experience supporting emerging or SMB partners

• Process improvement or program management experience