"Alerted.org

Job Description

Key Responsibilities

• Lead digital programs and solutions aligned with business priorities, user needs, and industry best practices

• Partner with internal stakeholders and external platform providers to adapt, enhance, and deploy digital capabilities

• Own digital initiatives end-to-end, including strategy development, process design, implementation, and user adoption

• Identify opportunities to innovate and continuously improve existing and new digital products, tools, and features

• Oversee system administration responsibilities, including user access, permissions, and provisioning for assigned platforms

• Ensure effective communication, alignment, and engagement related to digital solutions across teams

• Support infrastructure and application adjustments to maintain cybersecurity standards and HIPAA compliance

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

Preferred Qualifications

• Associate or bachelor’s degree in an IT-related field

• Experience leading or supporting key projects involving external development or technology partners

• Prior experience in a software management or digital solutions role

• Hands-on experience supporting software applications, including but not limited to:

• Salesforce, Airtable, NordLayer, Google Workspace (Gmail), Microsoft Office, QuickBooks, Zoom, DocSend, and Adobe

• Minimum of two years of experience working as a Salesforce Administrator, including system configuration, user management, workflow automation, reporting, and ongoing system optimization.

• Familiarity with AWS and AWS node resource structures is a plus