• Data Steward/Analyst

    Insight Global (Dallas, TX)


    Job Description

    Insight Global is seeking a Data Analyst/Steward. This resource will support the Global Operations organization by applying strong analytical, data, and systems expertise to advance a global clean-data initiative. The role focuses on improving the quality, consistency, and structure of operational data across platforms—most notably within ServiceNow and related operational systems.

     

    Stewards will analyze current data and processes, design future-state data models and flows, and help implement changes that strengthen operational reporting, automation, and decision-making. A critical part of this role is translating operational data needs into structured requirements, ensuring data updates are tested, validated, and accurately reflected across systems.

    Responsibilities:

    - Conduct data quality assessments to identify gaps, inconsistencies, and root causes across operational datasets.

     

    - Analyze current-state data flows, system dependencies, and operational processes that impact data accuracy.

     

    - Design improved or future-state data structures, mappings, and workflows in support of global clean-data efforts.

     

    - Translate data and operational requirements into clear, actionable user stories for system enhancement teams.

     

    - Support data cleansing activities, normalization efforts, and large-scale data remediation projects.

     

    - Prepare and execute data-related test cases, queries, and validation scripts for UAT cycles.

     

    - Collaborate with system owners to ensure data updates are implemented correctly and sustainably.

     

    - Develop and maintain data dictionaries, standards, and governance documentation.

     

    - Facilitate workshops with SMEs/stakeholders to align on data definitions and remediation plans.

     

    - Identify risks across people, process, data, and systems related to data quality or change impacts.

     

    - Review and contribute to training materials, process documentation, and user guides related to data and system updates.

     

    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

     

    Skills and Requirements

     

    - 3+ years of experience in operations analysis, data analysis, or data stewardship

     

    - Strong understanding of how operations based data

     

    - Experience with data quality frameworks, data governance, and large-scale remediation/cleansing efforts.

     

    - Skilled in documenting data flows, data models, and system/process interactions.

     

    - Experience in Agile environments including writing user stories and acceptance criteria.

     

    - Strong communication skills with ability to simplify complex data/system topics.

     

    - Experience working across global or multi-region teams.

     

    - Proficient with process modeling and data visualization tools.

     

    - Comfortable creating test cases, performing UAT, and validating data updates. -JSON or Python coding knowledge

     

    -AI knowledge

     

    -Data center or infrastructure operations experience.

     

    - Experience supporting enterprise-wide data governance or clean-data programs.

     

    - Experience with ServiceNow, CMDB, or operational workflow/data models.

     

    - Experience delivering large-scale global data or system initiatives.

     

    - Experience with ServiceNow data structures, CMDB, or operational modules

     

    - Familiarity with ITIL frameworks