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HR Generalist I or II
- City Utilities of Springfield (Springfield, MO)
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Connect to a career at City Utilities! CU has been connecting our community to the services they need for every day life since 1945. From electricity to power our lives, clean water to be healthy, natural gas to stay warm, internet to keep businesses connected, to transit services to get them where they need to go.
Salary:
_HR Generalist I_
Grade 55
Minimum: $1,072.78 / week
Midpoint: $1,314.16
_HR Generalist II_
Grade 56
Minimum: $1,226.66 / week
Midpoint: $1,502.66
Work Schedule:
Monday-Friday, 8:00am-5:00pm
Job Description:
PURPOSE OF POSITION:
Under the general direction of the Manager-Human Resources, performs professional internal and external exempt and nonexempt recruitment, interviewing, and selection including conducting background checks, skills testing, new hire orientations, and on-boarding in compliance with Equal Employment Opportunity (EEO) and other employment related laws.
ESSENTIAL JOB FUNCTIONS:
_HR Generalist I_
1. Proactively recruits and attracts qualified applicants to fill open positions. Advertises and posts vacancies internally and externally. Represents CU at job fairs to promote and create awareness of Utility job opportunities.
2. Screens applicants to determine qualifications and credentials relative to open position requirements. Prepares job history evaluation statistics for appropriate internal candidates being considered for open positions. Enters data and routes qualified applicants to hiring managers using CU’s applicant tracking system.
3. Advises and assists managers with preparation of selection criteria, testing, and interview questions. Conducts interviews of applicants and candidates for open positions ensuring application of appropriate EEO laws/regulations and provides advice and recommendations to managers in the selection process. Assists managers with writing and/or revising job descriptions.
4. Corresponds and answers inquiries from applicants, including advising them of employment opportunities. Provides employee education and career planning as necessary. Assists employees and the public with applications as requested.
5. Conducts reference checks through our third-party vendor on potential candidates for employment, including, but not limited to, employment history, criminal conviction history, education credential verification, etc. Ensure that the references are done in a consistent and nondiscriminatory manner.
6. Coordinates, administers, and evaluates testing conducted by Recruitment Office. Responsible for maintaining confidentiality of process and records.
7. Conducts and coordinates the orientation of newly hired and promoted employees. Ensures proper enrollment, accurate completion of necessary documents, and conveyance of appropriate conditions of employment to new employees.
8. Closing job files in compliance with EEO compliance and required documentation.
9. Assists with HR-related projects and cross-trains in other areas of Human Resources as needed.
10. Performs other related duties as required by management.
_HR Generalist II_
_**In addition to the HR Generalist I, a HR Generalist II has increased ownership in the tasks and responsibilities listed above._
QUALIFICATIONS:
Education:
Bachelor's degree in Human Resources Management, Business Administration, Communications, or related field is required. Exceptional professional experience in Human Resources may be considered on a year-for-year basis in lieu of a four-year college degree.
Experience:
_HR Generalist I_
A minimum of one year of professional Human Resources experience is required. Master’s degree or Professional in Human Resources (PHR) may be considered in lieu of one year of the experience requirement. Previous experience in recruitment is required.
_HR Generalist II_
A minimum of four years of professional Human Resources experience is required. Master’s degree or Professional in Human Resources (PHR) may be considered in lieu of one year of the experience requirement. At least two years of recruitment experience in Human Resources is required. Experience in another area of Human Resources may be considered in lieu of up to one year of recruitment experience.
Licensing/Certification:
Professional in Human Resources (PHR) or equivalent professional certification is preferred. A valid driver’s license is required.
Knowledge, Skills, and Abilities:
+ Knowledge of Human Resources practices and laws, including EEO laws and regulations, and other applicable federal and state laws and regulations.
+ Excellent interpersonal skills.
+ Excellent analytical and problem-solving skills with a high attention to detail.
+ Maintain adherence to all company policies.
+ Ability to:
+ Handle sensitive information in a highly confidential manner.
+ Work independently and multi-task in a fast-paced environment.
+ Organize and efficient with time management.
+ Work in stressful situations involving employees.
+ Demonstrate a customer-focused orientation and project a positive image of the Utility to all customers. Communicate with all levels of employees and the public with ease, including management, professional and field employees.
+ Ensure EEO compliance according to CU's policy 2.29.
+ Effectively utilize a range of digital tools and platforms, including but not limited to Microsoft Office Suite, enterprise software, artificial intelligence-enhanced applications, and self-service systems. Must possess a willingness and capacity to learn and adapt to emerging technologies, including mobile devices, cloud-based systems, and data-driven platforms relevant to utility operations.
Physical Requirements:
Typically, sedentary work. Ability to express or exchange ideas by means of the spoken word and receive detailed information through oral communication. Substantial movements of the wrists, hands, and/or fingers, and close visual acuity to operate a computer is required. Bending and stooping may be required for filing and file retrieval.
Working Conditions:
Normal office environment. Duties will be performed at various City Utilities’ locations and may require flexible hours.
Miscellaneous Requirements:
+ Must be able to work successfully with diverse groups of people.
+ Employees must remain alert and aware of their surroundings at all times and maintain the ability to respond to changing circumstances in a timely manner.
TESTING
Testing may be required.
EEO
City Utilities offers equal employment opportunities to individuals without regard to race, color, religion, sex, sexual orientation, gender identity, ancestry, national origin, disability, age, veteran status, genetic information or marital status. Learn more about CU and EEO. (https://www.cityutilities.net/wp-content/uploads/legal-eeo-policy.pdf)
Here at CU, we pride ourselves on being a progressive, community-owned utility serving 320 square miles in southwest Missouri since 1945 with electricity, natural gas, water, broadband, and public transportation services.
Our vision is to deliver world-class services and exceptional value to our customers. This can only be accomplished by hiring and retaining world-class talent who embody our core values of safety, integrity, customer service, inclusion, leadership, and respect. These guiding principals support our vision and shape our culture and are used every day in everything we do while serving our community.
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