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Customer Service Ambassador
- ABM Industries (Miami, FL)
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Overview
Job Summary Details:
Perform a combination of clerical tasks to support office, business, or administrative operations by performing the following duties. Our employees must be well-groomed, helpful, and patient and enjoy working with others. We are looking for staff to work Full Time and Part Time, All Shifts Available, 7 Days a week.
Benefit Information:
ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Front Line Team Members (https://wpe-media.abm.com/wp-content/uploads/2025/ABM\_2025\_Employee\_Benefits\_Frontline\_v2\_English\_9.5.24.pdf) | (Programa de Beneficios de ABM)
Job Duties
+ Review, audit and input Daily Cash Receipts (DCR).
+ Entering Monthly Parker and payment of such.
+ Process payments received by locations.
+ Data entry under JDE 8.12. & Park ABM
+ Assist in verifying DCR bank deposits and issuing Discrepancy Reports as needed.
+ Assist with all collections by phone.
+ Maintain filing and monthly storage of all forms.
+ Performs receptionist duties as needed.
+ Flexibility and ability to manage multiple tasks.
+ Excellent verbal and written communication skills.
+ Ensure each customer receives outstanding service by providing a friendly environment, which includes proactively greeting and thanking each customer.
+ Maintain established policies, procedures, objectives and quality assurance.
+ Follow established dress code and hygiene guidelines, including being properly identified.
+ Alert appropriate personnel if suspicious activity is noticed during the regular course of duty. Proactive approach, greet and acknowledge all customers in a friendly, professional manner and provide quick, responsive customer service.
+ Perform other duties and projects as assigned.
Position Requirements
+ Must be able to communicate (written and verbally) in English, Bilingual - Spanish preferred.
+ Proficient in Microsoft Office, including Word, Excel, Outlook, etc.
+ Excellent with basic Math
+ Preferred experience in JDE/Score 4, but not required
+ Education: high school diploma or equivalent.
+ Ability to work effectively as a team player
+ Enjoy working with the general public
+ Must pass a pre-employment background check, drug test and MVR check.
A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code: 88H, 88M, 88N, LS, 0431, 2T2X1
REQNUMBER: 140732
ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
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