"Alerted.org

Lead Site Reliability Engineer

McGraw Hill

1 Positions

ID: 6392

Posted On 01/05/2026

Job Overview

Overview

Impact the Moment

Could your creative thinking build the future? A Lead Site Reliability Engineer at McGraw Hill makes a difference for learners and educators across the world. Our team needs individuals with new ideas who connect with people in innovative ways.

How can you make an Impact?

McGraw Hill, a leading provider of digital educational resources and content, is seeking a **Lead Site Reliability Engineer** to lead a team of 6 Engineers for our Digital Platform Group in supporting our K–12 learning platforms. These platforms serve millions of students and educators nationwide, and you’ll play a key role in ensuring their reliability, scalability, and performance. Working closely with engineering and product teams, you’ll leverage your expertise in AWS, Terraform, and observability tools to drive automation, enhance resiliency, and maintain the health of our cloud-based infrastructure.

This is a remote position open to applicants authorized to work for any employer within the United States.

What you will be doing:

+ Lead a 6 member SRE team supporting production infrastructure and services

+ Manage backlog, sprint planning, and team velocity

+ Own reliability, uptime, security, cost, and performance of services

+ Define and monitor SLOs for application workloads

+ Plan on-call rotations and work to reduce alert fatigue

+ Forecast seasonal growth and capacity planning

+ Mentor engineers and foster professional growth

+ Report status and issues to leadership monthly

+ Partner with development teams

+ Collaborate with CyberSecurity on risk mitigation

+ Collaborate with FinOps on cost reduction

+ Design and troubleshoot highly-distributed, cloud-based production systems

+ Maintain infrastructure-as-code and monitoring-as-code practices

+ Improve system resiliency through failure injection and chaos testing

+ Participate in on-call rotation and resolve operational issues

+ Optimize existing systems for performance and cost

+ Ensure telemetry provides visibility to application performance

+ Support agile development practices and code reviews

We’re looking for someone with:

+ 5+ years of experience in SRE, DevOps, or Software Engineering roles supporting enterprise applications.

+ Strong problem-solving, triage, and root cause analysis skills with a systems engineering mindset

+ Deep expertise in the AWS ecosystem, with hands-on experience across core services including primarily ECS, RDS, EKS, IAM, CloudWatch, and networking configurations.

+ Expertise with Terraform for managing and automating scalable cloud infrastructure

+ Skilled in CI/CD pipelines (e.g., GitHub Actions) and managing end-to-end software delivery lifecycles.

+ Strong familiarity with telemetry and observability tools (e.g., New Relic, Datadog), including querying logs and metrics for performance monitoring.

Why work for us?

The work you do at McGraw Hill will be work that matters. We are collectively designing content that will build the future of education. Play your part and experience a sense of fulfillment that will inspire you to even greater heights.

The pay range for this position is between $140,000-$155,000 annually, however, base pay offered may vary depending on job-related knowledge, skills, experience, and location. Additionally, a full range of medical and/or other benefits may be provided, depending on the position offered. Click here to learn more about our benefit offerings .

McGraw Hill recruiters always use a “@mheducation.com” or "@careers.mheducation.com” email addresses and/or from our Applicant Tracking System, iCIMS. Any variation of this email domain should be considered suspicious. Additionally, McGraw Hill recruiters and authorized representatives will never request sensitive information in email.

50146

Primary Contact

1702837431829

Jacqui Edwards

,

Phone

Phone

Phone

Fax

[email protected]

Email

True

False

True

Job Details

Categories

Information Technology/Telecommunications

Publishing/Printing

Location

Remote, Remote

Job Type

Employee

Full/Part

Full Time

Company ID

695

Job REQ #

6392

\# Positions

1

Start Date

20260105

End Date

20260207

Featured Job

TH Ad

TH Comments

Similar Jobs

Director of Software Engineering

Eagle Point Software Corporation

Sr Software Engineer, Data & Analytics

McGraw Hill

Sr Software Engineer - Backend

McGraw Hill

Lead Software Engineer

McGraw Hill

Lead Software Engineer - Web

McGraw Hill

Professional Engineer - Civil (Direct Hire)

Sedona Staffing Services

Lead Data Engineer

McGraw Hill

Lead Instructional Designer

McGraw Hill

Software Engineer III - AI

McGraw Hill

Sr Software Engineer

McGraw Hill

Share this Job

McGraw Hill

About the Company

At McGraw Hill, we believe that our contribution to unlocking a brighter future lies within the application of our deep understanding of how learning happens and how the mind develops. It exists where the science of learning meets the art of teaching.

Educators have been and always will be at the core of the learning experience. The solutions we develop help educators impart their knowledge to students more efficiently. We believe that harnessing technology can enhance learning inside and outside of the classroom and deepen the connections between students and teachers to empower greater success.

By partnering with educators around the globe, our learning engineers, content developers and pedagogical experts are developing increasingly open learning ecosystems that are proven to improve pass rates, elevate grades and increase engagement for each individual learner while improving outcomes for all.

Why? Because learning changes everything.

http://www.mheducation.com/careers (https://careers.mheducation.com/)