• Escape Room Manager- Tampa/St. Pete

    The Great Escape Room (Tampa, FL)


    The Great Escape Room is a fast-growing, family-owned entertainment company offering high-quality escape room experiences. Established in 2014, we now operate 16 locations across the Eastern United States.

     

    We are currently seeking a Location Manager to oversee both our Tampa and St. Petersburg locations. This role is ideal for a hands-on leader who excels at team management, operations, and customer experience in a fast-paced entertainment environment.

     

    The Location Manager is responsible for the overall performance of both locations, including staffing, scheduling, daily operations, and administrative oversight, while ensuring a consistently positive guest experience.

    Key Responsibilities include (but are not limited to):

    + Overseeing day-to-day operations for both locations

    + Interviewing, hiring, training, and supervising staff

    + Creating, maintaining, and adjusting employee schedules based on business needs

    + Responding to customer inquiries, group events, and corporate bookings through multiple communication channels

    + Drafting weekly reports related to revenue, payroll, inventory, and operational performance

    + Ensuring both locations are clean, well-stocked, and professionally maintained

    + Managing physical aspects of the locations, including aesthetics, repairs, and reporting equipment issues promptly

    + Ensuring compliance with company policies, safety standards, and dress code requirements

    + Filling in for staff coverage when needed to maintain smooth operations

    + Participating in local marketing efforts and community outreach as needed

    + Communicating regularly with company leadership regarding performance, challenges, and opportunities

    Qualifications:

    + Proven reliability and strong leadership skills

    + Excellent customer service and communication abilities

    + Strong problem-solving skills and ability to remain calm under pressure

    + Flexible availability, including evenings and weekends

    + Ability to manage multiple priorities across two locations

    + Team-oriented mindset with a hands-on leadership style

    Compensation:

    + $50,000+ annual salary (DOE)

     

    Only candidates who meet the qualifications will be contacted for an interview.

     

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