"Alerted.org

New York, NY, USA | Hourly | 20.00-26.00 per hour 26.00 DOE | Full Time

| Eligible for: PTO (Vacation, Sick, and Holiday), Medical, Dental, Vision Insurance, 401k, and more!

Now is a great time to join our growing company! The Millennium Group (TMG) is an award winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.

Essential Job Responsibilities:

• Manage and oversee all hospitality and office support services to include hospitality and conference room services, pantry service and maintenance, lobby and reception, mail and package services, and other related business support services• Manage staff and delegate assignments• Manage and document employee performance including attendance and performance reviews• Train, Guide, and Motivate staff• Prepare weekly and monthly production reports• Maintain and order office and pantry supplies• Maintain constant and consistent communications with all direct reports• Assist with general stocking of the office, including printer areas, kitchen pantries, and conference rooms• Provide backfill to all Hospitality and Office Support positions if needed• Provide involvement with special projects and events• Assist Office Services team with print jobs, mail distribution, pick up, and processing• Assist Office Services team with entering and resolving facilities-related requests and issues as they arise.• Conduct daily sweeps of office to identify any facility issue (i.e., lights out, water leaks, stains, broken or worn-out furniture and finishes, etc.)• Assist with all office seating moves specifically onboarding/offboarding employee workstations• Provide status updates on open tickets and close out tickets in an appropriate amount of time

Requirements:

• 3+ years management experience in hospitality services or related field• Ability to multitask and prioritize responsibilities• Experience working in a corporate setting, financial services environment preferred• Clear, effective communication skills; both written and verbal.• Reliable, accountable, observant, and proactive about the role, the office, andrelationships with colleagues.• Exceptional customer service and organizational skills.• Attention to detail and consistent follow through.• Flexible, customer-focused personality.• Able to transition efficiently and seamlessly among the various jobs throughout the day.• Maintain relationships with various internal/external personnel to maximize jobefficiency.• Able to work independently and in team settings.• Positive, can-do attitude.• Ability to keep sensitive information confidential.• Strong administrative skills: proficiency in Microsoft Excel, Word, Outlook, othersoftware applications.• Experience with Microsoft Teams• Experience with Zendesk or similar customer service ticket system.