"Alerted.org

Chicago, IL, USA | Hourly | 27.50-28.00 per hour 27.50-28.00 | Full Time

| Yes

Must have strong leadership skills and be able to communicate effectively with many different types of people. Assertive and resourceful; self-motivated; willing to ask questions, take initiative and to be able to multitask in high-pressure situations.

Primary Responsibilities:

+ Facilities Operations

+ Oversee day to day operations of Chicago office, ensuring that all services are effectively delivered and facility and workplace needs are met some individually and some through vendor/contractor partners. These operations include but are not limited to security and front desk, janitorial, all workplace amenities, shipping & receiving, building system and general maintenance.

+ Conduct regular building/floor walk throughs and inspections to ensure cleanliness, safety, and functionality.

+ Liaison with building property management in support of building systems and common area maintenance requirements.

+ Facilitate and manage various office projects such as remodels, office buildouts and various moves/adds/changes.

+ Workplace Services

+ Oversee lobby and reception operations to ensure a professional and welcoming environment.

+ Manage mailroom and shipping operations, ensuring timely and accurate handling of deliveries.

+ Maintain pantry/snack inventory and reorder as needed to support staff needs.

+ Able to assess and troubleshoot furniture and equipment adjustments.

+ Security & Access Management

+ Manage visitor check-in procedures to ensure a secure and professional workplace.

+ Handles the issuance and replacement of employee and visitor badges; maintaining accurate records of badge inventory and access logs.

+ Coordinate with building/property management on access control and emergency preparedness.

+ Event Support

+ Assist with conference room configuration and setup for meetings and events.

+ Coordinate with catering vendors and ensure timely delivery and setup.

+ Support guest check-in and wayfinding during on-site events.

+ Provide on the ground support to ensure smooth event execution and quick resolution of any issues.

Qualifications:

+ Required

+ HS Diploma required - Higher education preferred

+ Proven experience in facilities management or workplace operations.d

+ Strong leadership skills. Able to direct activities with vendor partners without having direct authority.

+ Proficiency with modern office technologies such as Microsoft Outlook, Copilot, Slack, and other platforms.

+ Ability to work with Microsoft Excel to compile monthly reports and Microsoft PowerPoint to contribute to quarterly business reviews.

+ Excellent organization skills and strong initiative required; ability to work independently with minimal direct supervision and ability to work and prioritize independently.

+ Must demonstrate exceptional customer service skills; adaptable to a dynamic environment while possessing strong interpersonal skills

+ Must be able to learn new skills quickly. Flexible, adaptable, and able effectively juggle multiple tasks and competing priorities

+ Able to remain diplomatic in stressful situations; team oriented and has the capacity to build strong working relationships both within the team and with external stakeholders/customers

+ Maintains confidentiality while working with highly sensitive materials

+ Able to walk, bend, kneel, stand, and/or sit for extended periods of time

+ Able to lift or move 50lbs or greater at times

+ Preferred

+ Familiarity with building management systems (BMS).

+ Experience with space planning tools or office layout software.

+ Knowledge of basic security protocols and access control systems.

+ Experience supporting corporate events or office hospitality services.

+ Ability to put together and lead presentations with high-level stakeholders.

+ CFM or FMA are a plus